Banquet Supervisor - voco Cairo Arabella Plaza

At voco™ Cairo Arabella Plaza, the very first voco in Egypt, we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.

We are looking for a Banquet Supervisor who will play a key role in leading banquet operations, ensuring seamless event execution, and delivering exceptional service in line with IHG standards.

A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:

• Supervising and coordinating banquet setup, service, and breakdown for events of various sizes.
• Ensuring all events are executed according to guest requirements, hotel standards, and function sheets.
• Leading, training, and motivating the banquet team to deliver exceptional guest service.
• Monitoring staff performance, providing feedback, and supporting career development.
• Working closely with the culinary team, F&B management, and event planners to ensure smooth operations.
• Managing inventory, equipment, and supplies for banquet events.
• Handling guest feedback and resolving issues promptly and professionally.
• Ensuring compliance with hygiene, health, and safety regulations at all times.
• Promoting upselling opportunities, loyalty program enrollments, and in-house services to maximize revenue.

What we need from you:

• Bachelor’s degree or diploma in Hospitality or related field.
• 3–5 years’ experience in Food & Beverage or Banqueting operations within a 4/5-star hotel.
• At least 1–2 years in a supervisory role.
• Excellent organizational, communication, and leadership skills.
• Strong problem-solving abilities and attention to detail.
• Flexibility to work evenings, weekends, and public holidays.
• Good English is required; additional languages are a plus.

What We Offer:

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.