Job Title: Bar Manager (Sports Bar)
Department: Food & Beverage
Outlet: Sports Bar
Industry: Hospitality / Entertainment
Job Summary
The Bar Manager (Sports Bar) is responsible for overseeing the daily operations of a high-energy sports bar, ensuring exceptional guest experience, efficient service delivery, and profitable operations. The role requires strong leadership, in-depth beverage knowledge, and the ability to manage a fast-paced environment during live sporting events.
Key Responsibilities
- Manage and supervise daily sports bar operations, including service flow during peak hours and live events
- Lead, train, and motivate bartenders and service staff to deliver outstanding guest service
- Ensure high standards of beverage quality, presentation, and consistency
- Develop beverage menus, promotions, and event-based offers aligned with major sports events
- Monitor inventory, ordering, stock rotation, and wastage control
- Manage bar cost, beverage cost, and revenue performance
- Handle guest feedback and resolve complaints professionally and promptly
- Ensure compliance with licensing laws, health & safety, and hygiene standards
- Coordinate with Kitchen, Security, and Engineering teams during events
- Prepare reports, rosters, and performance evaluations
Requirements & Qualifications
- Diploma or Degree in Hospitality Management or related field
- Minimum 3–5 years of experience in bar operations, preferably in a sports bar or high-volume outlet
- Previous managerial or supervisory experience is essential
- Strong knowledge of beverages, cocktails, draught systems, and bar equipment
- Experience managing live sports events and promotions is an advantage
- Excellent leadership, communication, and organizational skills
- Ability to work flexible hours, including late nights, weekends, and public holidays
Skills & Competencies
- Leadership & Team Management
- Customer Experience Excellence
- Financial Acumen & Cost Control
- Inventory & Vendor Management
- Problem Solving & Decision Making
- Multitasking in a fast-paced environment
Key Performance Indicators (KPIs)
- Beverage cost and revenue targets
- Guest satisfaction scores
- Staff performance and retention
- Compliance with safety and licensing requirements
Job Types: Full-time, Permanent