Bariatric Program Insurance Representative (Not Remote) Full-Time

Employment Type:
Full time

Shift:
Day Shift

Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

The General Surgical Services clinics are now hiring for anInsurance/Pre-Authorization Representative for theMetabolic and Bariatric Surgery Program!

Position Summary& Highlights:

• This position will support patient referrals for clinical and insurance qualifications for the Metabolic and Bariatric Surgery Program that is required to maintain the bariatric program accreditation.
• ***This position will work on-site on the Boise Regional Medical Center campus.***
• The Metabolic and Bariatric Surgery program helps our patients achieve lasting weight loss and improved health, even curing long standing, obesity-related medical problems like diabetes, high blood pressure, high cholesterol and sleep apnea in many patients. Our program is focused on helping our patients achieve their goals through a comprehensive approach that includes: multi-disciplinary, dietary counseling and education, age and health appropriate exercise and precision, robotic surgery.
• At Saint Alphonsus, our Metabolic and Bariatric Center is an accredited "Comprehensive Center" by the American College of Surgeons. This means our patients can confidently place their trust in our team of experts to achieve excellent surgical weight loss outcomes for our patients by following comprehensive safety standards and protocols. Learn more about our clinical outcomes here.

What Will You Do:

• Receive and confirm insurance related information and coverage from patient referrals for the Metabolic and Bariatric Surgery program.
• Determine necessity for pre-authorization and obtain authorization for scheduled procedures.
• Enter patient insurance information into the patient record (Epic) and document insurance coverage of services to be provided.
• Notify patient of his/her financial responsibility for services to be provided. Notify patients and practitioners of any services requested and/or referred that are not authorized by insurance.
• Communicate with patients and practitioners regarding financial responsibility and insurance coverage issues.
• May work with projects that are insurance and prior authorization related.

An ideal candidate will have:

• Healthcare front desk experience including outpatient clinic, registration, or billing and coding experience;
• Experience working with different insurance companies, surgeons/physicians, and other outpatient clinic staff;
• Strong written and verbal communication skills;
• Solid critical thinking skills, decisive judgment and the ability to work with minimal supervision;
• You will also be personable, positive, and have a cheerful attitude.

Work Schedule:

• 40 hours per week, Mondays - Fridays, 7:30am – 4:00pm.
• There may be some flexibility with this schedule.

Location:

• Boise Clinic: 1072 N. Liberty Street Ste. 300, Boise, ID 83704
• Located off of I-184 and Curtis Road

Learn more about the Metabolic and Bariatric Surgery Program:
https://www.saintalphonsus.org/services/surgery/metabolic-and-bariatric-surgery

Minimum Requirements:

• High school diploma or equivalent.
• Related healthcare experience preferred.

Highlights and Benefits:
When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Visit www.saintalphonsus.org/careers to learn more!

Saint Alphonsus Facility Information:
Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.

• Forbes America's Best Large Employers 2025;
• Forbes America's Best Employers for Healthcare Professionals 2025;
• Top 15 Health Systems in the country by IBM Watson Health;
• The region’s most advanced Trauma Center (Level II);
• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.