Barista

• • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
  • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
  • Hospitality While Cleaning: always greet every guest happily with a smile, by name if possible, while cleaning.

The Barista at the Hilton Blue Lagoon will create, prepare, and serve specialty coffee, tea, and other beverages, either hot or cold. The Barista will educate our guests on the drink menu and make recommendations based of their preferences. This person will have excellent service skills and be knowledgeable on how to operate brewing equipment. The overall goal is to ensure an excellent drinking experience offered to all our guests.

Responsibilities:

• Prepare and serve hot and cold beverages, such as coffee, blended coffee, and tea, to guests; correctly customizes orders as requested

• Describe product details to guests

• Receive and process payments accurately

• Ensure service stations are properly stocked with paper products or beverage preparation items

• Clean and sanitize all equipment, utensils, dishes, and work areas

• Ensure proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment. Report any issues to management to be addressed

• Stock supplies or retail products

• Inventory, order, or receive products as directed

• Perform other related duties as assigned

Requirements:

• Ability to stand for extended periods of time and push/pull/lift 40+ pounds

• Excellent verbal and written communication skills

• Ability to follow all safe food handling procedures and sanitation practices

• Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent guests

• Ability to serve customers quickly, efficiently, and kindly

• A flexible schedule that allows availability early mornings, evenings, weekends, and holidays as the hotel demands

• Excellent time management and a proactive attitude.

• Organization skills