Qureos

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Location: UAE
Reports to: Restaurant Manager (Assistant General Manager) / Section Head
Department: Beverage Operations / Front of House
Industry: Hospitality / Food & Beverage / Lifestyle
Employment Type: Full-time


Role Overview

The Barista is responsible for preparing and serving high-quality coffee and hot beverages while delivering friendly, efficient, and professional guest service in line with FAB Group standards. This role focuses on consistency, speed, and product quality, contributing to a positive guest experience throughout the day.

The Barista plays a key role in maintaining coffee standards, supporting service flow, and representing the brand at the counter or coffee station.


Key Responsibilities

Coffee Preparation & Quality
  • Prepare espresso-based and specialty coffee beverages according to approved recipes and standards

  • Ensure consistency in taste, temperature, and presentation for every beverage

  • Operate coffee machines, grinders, and equipment correctly and safely

Service & Guest Interaction
  • Deliver friendly, efficient, and professional service to all guests

  • Take beverage orders accurately and respond to guest requests promptly

  • Provide basic menu guidance and recommendations when required

Station Standards & Cleanliness
  • Maintain cleanliness and organisation of the coffee station at all times

  • Clean and maintain coffee equipment, tools, and work areas in line with hygiene standards

  • Follow opening, closing, and cleaning procedures

Operational Support
  • Support stock handling, rotation, and basic inventory checks

  • Minimise waste through correct portioning and preparation

  • Work collaboratively with front-of-house and kitchen teams to maintain service flow

Compliance & Professionalism
  • Follow hygiene, health & safety, and service SOPs at all times

  • Maintain professional appearance, grooming, and brand representation

  • Carry out any other reasonable duties required to support daily operations


KPIs & Success Metrics

  • Coffee quality and consistency

  • Speed and accuracy of service

  • Guest satisfaction

  • Cleanliness and organisation of coffee station

  • Compliance with standards and procedures


Candidate Requirements

  • Previous barista or hospitality experience preferred

  • Basic knowledge of coffee preparation and equipment

  • Strong customer service and communication skills

  • Ability to work efficiently in a fast-paced environment

  • Positive attitude, reliability, and teamwork mindset

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