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Job description
**Job Summary:**
As a Barista, you will be responsible for crafting delicious beverages, providing exceptional customer service, maintaining cleanliness, and creating an engaging and friendly atmosphere for our patrons. This role requires a detail-oriented individual with a passion for coffee and a dedication to delivering high-quality customer service.
**Responsibilities:**
- Prepare and serve a variety of coffee beverages, teas, wine, beer and menu items according to company recipes and standards.
-Prepare and serve a delicious assortment of pastries and breakfast items, sandwiches, snacks and pizza ensuring that each item complements the quality and standards of our brand.
- Welcome and engage with customers in a friendly and courteous manner, ensuring a positive experience with every interaction.
- Take and process customer orders accurately and efficiently, offering recommendations and information about products when needed.
- Operate and maintain coffee-making equipment, ensuring proper cleaning, maintenance, and adherence to health and safety standards.
- Maintain a clean and organized workspace, including the preparation area, serving areas, and customer seating, to ensure a welcoming environment.
- Handle cash and card transactions, including operating the point-of-sale system, accurately managing payments and providing customers with receipts.
- Monitor and restock inventory as needed, ensuring that supplies are well-stocked and displayed attractively.
- Collaborate with team members to ensure smooth and efficient operations during busy periods.
**Requirements:**
- Proven experience in a customer service role, preferably in a cafe, restaurant, or hospitality setting.
- Excellent communication skills and the ability to engage with customers in a friendly and professional manner.
- Detail-oriented with a focus on cleanliness and maintaining a hygienic work environment.
- Ability to multitask and work effectively in a fast-paced environment while maintaining a high standard of quality.
- Knowledge of coffee-making equipment and techniques is advantageous but not essential; willingness to learn and adapt is key.
- Flexibility in scheduling, including availability for weekends and holidays.
**Preferred Qualifications:**
- Certification in food handling and safety standards is a plus.
- Familiarity with various types of coffee beans, brewing methods, and latte art.
**Working Conditions:**
This role involves standing for extended periods, working in a fast-paced environment, and may involve lifting and carrying supplies. The working hours may include early mornings, evenings, weekends, and holidays based on the business's operational hours.
**Company Values:**
Our company values exceptional customer service, quality products, and a warm and inviting atmosphere for our customers. We are dedicated to providing a positive experience and fostering a friendly and inclusive environment for both customers and employees.
*Please note that this job description is intended to provide a general overview of the responsibilities and requirements for the position and may be subject to change based on the needs of the business.*
Job Types: Part-time
Pay: $11.00 - $20.00 per hour
Expected hours: Both part-time and full-time positions available.
Requirement: Must be 18 or older, 21 or older preferred for most positions.
Experience:
Ability to Commute:
Job Type: Part-time
Pay: $11.00 - $20.00 per hour
Benefits:
Work Location: In person
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