Barista

Job Summary:

The Barista is responsible for delivering an elevated, hospitality-driven café experience within the luxury retail environment. This role blends high-quality beverage preparation with refined customer service to enhance the brand’s overall in-store journey. The Barista crafts premium coffees and specialty beverages to brand standards, maintains impeccable cleanliness, and engages guests with warmth, professionalism.

Key Responsibilities

• Understand customer preferences and tailor beverage suggestions to complement their tastes and elevate the overall store visit.
• Greet guests warmly and create a welcoming, high-end café experience aligned with the brand’s luxury standards.
• Follows strictly beverage recipes and serving procedures
• Prepare and serve premium coffees, teas, and specialty beverages with consistent taste, presentation, and quality.
• Maintain cleanliness and organization of the café counter, seating area, and equipment throughout the day.
• Checks temperatures of freezers, refrigerators and heating equipment to ensure proper functioning at all times.
• Receives all delivery stocks for Café daily
• Manage inventory of coffee beans, tea blends, beverages, and café supplies; highlight replenishment needs.
• Follows standards for merchandising, stock rotation and storing of all products while maintaining professional presentation at all times
• Properly slices fruits and vegetables for use in food / beverage service
• Follow food safety, hygiene, and sanitation standards according to local regulations and brand policies.
• Perform daily opening and closing procedures, including equipment setup, cleaning, and end-of-day reporting
• Receives and processes payments cash or credit card
• Ensure 100% accuracy in cashiering and perform end-of-shift cash reconciliation.
• Report’s any maintenance needs and communicate customer feedback to the Store Manager

Job Requirements

• 3-4 years of experience as a Barista in a premium environment.
• Proven experience in specialty coffee preparation, latte art, and beverage crafting.
• Familiarity with luxury brand culture and customer service standards.
• Excellent communication skills and present ability
• Proven experience with luxury cafes, boutique coffee houses, luxury retail stores with F&B concept.
• Experience operating modern espresso machines, grinders, and brewing tools.