Barista

JOB PURPOSE

The Barista is responsible for preparing and serving high-quality coffee, beverages, and food items while delivering excellent customer service and maintaining company standards in hygiene, presentation, and operational efficiency.

The Barista plays a key role in creating a positive guest experience and supporting daily café operations.

KEY RESPONSIBILITIESBeverage Preparation

• Prepare and serve coffee, espresso-based drinks, tea, and other beverages according to company recipes and standards.
• Ensure consistency in beverage quality, taste, and presentation.
• Operate coffee machines, grinders, and related equipment properly.
• Monitor beverage preparation times to ensure efficient service.

Customer Service

• Greet customers professionally and provide friendly service.
• Take customer orders accurately and efficiently.
• Recommend products and promote upselling opportunities.
• Handle guest inquiries and complaints professionally.

Operational Duties

• Maintain cleanliness and organization of the coffee station and service area.
• Refill and restock supplies, ingredients, and disposables.
• Ensure proper opening and closing procedures are followed.
• Assist in inventory checks and stock rotation.

Hygiene & Food Safety

• Follow food safety, hygiene, and sanitation standards at all times.
• Ensure coffee machines and equipment are cleaned and maintained properly.
• Comply with municipality and company health regulations.

Cash Handling & POS

• Process transactions accurately using POS systems.
• Handle cash, card payments, and billing procedures responsibly.
• Ensure proper cash reconciliation during shift closing.

Teamwork & Communication

• Work closely with kitchen and service teams to ensure smooth operations.
• Support team members during busy operational hours.
• Attend staff meetings and training sessions as required.

QUALIFICATIONS & REQUIREMENTS

• High school diploma or equivalent preferred.
• Previous experience as a Barista or in F&B service preferred.
• Knowledge of coffee preparation and café operations.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic English communication required.

SKILLS & COMPETENCIES

• Customer service skills
• Coffee preparation knowledge
• Upselling ability
• Attention to detail
• Teamwork
• Time management
• Positive attitude
• Cleanliness and hygiene awareness

Pay: AED2,500.00 - AED3,500.00 per month

Work Location: In person