Barista Maestro

Responsibilities

• Champion the consistent preparation and presentation of coffee and other beverages across all outlets, ensuring adherence to the highest quality standards.
• Develop, maintain and comply with the Standard Operating Procedures (SOPs) for beverage service to drive consistency and elevate service delivery.
• Enhance team capabilities and skills through continuous engagement, performance monitoring, and practical guidance to strengthen skills and promote craftsmanship.
• Oversee the setup and upkeep of beverage stations, ensuring smooth and efficient operations during daily service and special events.
• Collaborate with culinary and service teams to creatively integrate coffee offerings into menus and event concepts, enhancing the overall guest experience.
• Ensure all coffee equipment and supplies are properly maintained, operationally ready and available to avoid any service interruptions.
• Drive product innovation by introducing new brewing methods and seasonal offerings.
• Conduct regular quality assurance checks to ensure alignment with the Quality Policy established in accordance with ISO 9001:2015 standards, while strictly adhering to the company's hygiene policies and procedures to maintain proper food and equipment handling standards as per departmental guidelines and EKFC Quality Policy.
• Partner with outlet and event managers to ensure beverage service supports operational goals and exceeds guest expectations.

Qualifications Education Qualification:

• Diploma or certification in Hospitality, Culinary Arts, or a related field
• Barista certification from a recognized institution e.g., Specialty Coffee Association, Barista Guild (preferred)

Work Experience:

• Minimum of 5 years' experience as a professional barista within a hospitality or catering environment, including at least 2 years in a supervisory or training capacity within beverage operations.
• Proven experience working in high-volume service settings, such as large-scale events and multi-outlet operations.

Skills & Competencies:

• In-depth expertise in coffee brewing techniques, latte art, and professional equipment handling.
• Strong training and coaching skills, with excellent communication and interpersonal abilities.
• High attention to detail and a strong commitment to delivering consistent quality.
• Ability to collaborate effectively with cross-functional teams and various departments.
• Excellent organizational and time management skills to handle multiple priorities.
• Flexibility and adaptability to meet dynamic operational demands and event requirements.

About Us

EKFC: Emirates Flight Catering is one of the world's largest catering operations, a trusted partner of hospitality groups, organizations and over 100 airline customers.