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Barista - Orlando Health - Health Central - Full Time
Position Summary:
Successful candidates joining our TEAM will be eligible for:
Position Summary
A barista is the main person behind the counter at the coffee shop who prepares espresso-based beverages and other various coffee
drinks. Baristas promote coffee consumption by engaging customers and creating quality coffee beverages.
Essential Functions
Other Related Functions
needs; be able and willing to be cross trained in varied positions and perform all other duties as assigned.
Education/Training
Licensure/Certification
None
Experience
180 days of previous cash handling experience required.
Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women’s health and trauma
Successful candidates joining our TEAM will be eligible for:
- Outstanding Benefits with a 403(B) match for full and part-time employees.
- Retirement Savings plan.
- Paid Time Off plan.
- Education Assistance programs; Tuition reimbursement, Student Loan repayment program, and Preferred Education Program.
- Maternity leave; 4 weeks yearly.
- Among many other benefit programs. Benefits do kick in from day one!
Position Summary
A barista is the main person behind the counter at the coffee shop who prepares espresso-based beverages and other various coffee
drinks. Baristas promote coffee consumption by engaging customers and creating quality coffee beverages.
Essential Functions
- Greets customers as they approach the barista bar while keeping a clean, sanitary environment.
- Provides great attention to the quality of the coffee as well as the presentation.
- Able to maintain efficient customer flow, while possessing good customer service skills, identifying what specific ingredients are
- Contributes to a positive team environment, demonstrates composure, and thrives in day-to-day operations and demanding
- Preparing food items/grab and go’s sold in the coffee shop as ordered by customers.
- Quality and care of maintaining, cleaning, and servicing all coffee related equipment and tools while following sanitation
- Responsible for the efficient operation of the registers or other computerized order entry systems in the shop.
- Responsible for the collection and safekeeping of all charge slips, coffee vouchers, and processing rewards.
- Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team
- Interacting cooperatively and constructively, while communicating in an open, honest, gracious, and compassionate manner.
- Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA (Family & Medical Leave Act), and
- Dresses and grooms according to the Orlando Health and department specific policy to ensure a professional appearance.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Executes store operations during scheduled shifts and is responsible for opening and closing duties as assigned while following
- Observes all departmental rules and regulations.
- Follows outlined portion controls, cafeteria cash procedures, patient tray and delivery standards.
- Fully aware of and follows all universal precautions as they apply to food service.
- Aware of and follows all Food Borne Illness prevention and sanitation requirements.
- Interact appropriately with a culturally diverse population.
- Follow chain of command when communicating departmental and individual concerns or problems.
- Knowledgeable of Customer Experience goals.
- Work consistently to exceed the department’s and Orlando Health’s objectives by reporting concerns and suggesting creative
- Recognize that flexibility is paramount, and change is continuous; the team member must embrace, encourage and drive
needs; be able and willing to be cross trained in varied positions and perform all other duties as assigned.
Education/Training
- Ability to read and recognize similarities and differences between words and between series of numbers.
- Ability to write simple correspondence.
- Ability to respond to common inquiries or complaintsfromcustomers.
- Effective oral communication skills
- Ability to build relationships
Licensure/Certification
None
Experience
180 days of previous cash handling experience required.
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