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Company Description
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
- To prepare and serve beverage orders according to recipes and service standards.
- To be fully knowledgeable about all bar products and cocktail recipes.
- To be able to up sell each time with each customer.
- To provide high personalized standard of quality and efficient / friendly service.
- To prepare miseenplace and perform side duties.
- To collect all general requisitions and food and beverage requisitions.
- To strictly adhere to opening and closing procedures established for the outlet and check beverage stock.
- To have a thorough understanding and knowledge of all beverage items and prepare garnishes for each cocktail accordingly.
- To ensure that the bar counter and surrounding area is kept clean and organized at all times.
- To monitor operating supplies and reduce spoilage and wastage.
- To handle guest enquiries in a courteous and efficient manner.
- To establish a rapport with guests maintaining good customer relationship.
- To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to.
- To ensure proper presentation display of premium liquors on every shelves with proper defined quantities are followed.
- To have ready garnishes for all cocktails upon opening of the bar.
- To coach and train new recruits through onthejobtraining.
- To perform any assigned duties in the Banqueting Department or others.
- To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
- To assist in carrying out monthly, quarterly, biyearly, yearly inventory of operating equipments.
- To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To provide friendly, courteous and professional service at all times.
- To maintain good working relationships with colleagues and all other departments.
- To read and understand the hotel's Employee Handbook and to adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
- To comply with local legislation as required.
- To respond to any changes in the department as dictated by the needs of the hotel.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- To attend training and meetings as and when required.
Qualifications
Diploma or degree in vocational hospitality, 1-2 years experience in 4-5 star hotel.
Seniority level
Employment type
Job function
- Management and Manufacturing
- Hospitality
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