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Bartender/Server | Dr. Wilkinson's Backyard Resort & Mineral Springs | Calistoga, CA

The House of Better Restaurant located on the grounds of Dr. Wilkinson's Backyard Resort & Spa in Calistoga, is looking for a Bartender/Server!

Pay Range: $17.00 - $18.00 + tips

As a Bartender/Cashier you will prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency.

Dr. Wilkinson's

Dr. Wilkinson’s Backyard Resort and Mineral Springs is an iconic resort and spa destination located in the heart of the charming town of Calistoga, offering time-honored mud bath and spa treatments, healing mineral pool soaks, and the best of Calistoga right outside its doors. The transformed resort honors its iconic past while looking toward the future with a new mid-century inspired design, 50 completely refreshed guestrooms, a brand-new restaurant with indoor and outdoor seating, a completely re-imagined spa, and the same proven mud bath treatments first shared with the world over 65 years ago. Best-in-class yet playful and approachable, the spa will make the art of mud bathing accessible for all.

Who We Are

Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.
Passionate – about hospitality and fostering an environment where associates will thrive.
Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change.
A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
A company that has a culture of promoting from within.

What You Will Be Doing

Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift
Promote teamwork and quality service through daily communication and coordination with other departments.
Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.). Requisition all necessary supplies.
Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
To follow all company policies and procedures.
To immediately report all suspicious occurrences and hazardous conditions.
To maintain the cleanliness and safety of work areas at all times.
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
To attend all mandatory meetings as directed.
To perform other tasks, including cross-training, as directed.

What We're Looking For

Must have High school diploma or equivalent.
Basic reading, writing, and math skills.
Must have minimum one-year experience in food service and display basic knowledge of foods and beverages, service standards and procedures.
Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments a plus.
Must meet state legal age requirements.
Must have Liquor Serving License depending on the requirement of the State.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
May be required to work nights, weekends, and/or holidays.

What’s In It for You

Generous health, dental and vision insurance, plus 401K.
Generous PTO + paid holidays
Tuition reimbursement opportunities – when you grow, we grow!

Non-Negotiables (Our Core Values)

SERVE OTHERS.
LIVE 360.
BUILD A POSITIVE TEAM.
COMMUNICATE.
BE WILDLY PASSIONATE.
TAKE OWNERSHIP.
LEARN + INNOVATE.
EMBRACE CHANGE

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

This position is non-exempt and will require standing and moving at least 75% of the time.

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