Qureos

FIND_THE_RIGHTJOB.

BDC Service Appointment Coordinator

JOB_REQUIREMENTS

Hires in

Not specified

Employment Type

Not specified

Company Location

Not specified

Salary

Not specified

BDC Representative

Coliseum Lexus of Oakland, a locally owned family business with strong ties to the community, is currently seeking a Business Development Center (BDC) Representative. We’re looking for a customer-focused, organized, and self-motivated individual who thrives in a fast-paced environment. This is an excellent opportunity to join a team that values integrity, teamwork, and outstanding customer service.

Key Responsibilities:

  • Handle high volumes of inbound and outbound phone calls to promote service offers and generate new business.
  • Set and manage service appointments across the dealership group.
  • Accurately record all customer interactions in the company’s CRM system.
  • Communicate clearly and professionally with customers regarding their service needs.
  • Use phone, email, and internet tools to follow up with current and prospective customers.

Preferred Qualifications:

  • Minimum of 2 years of customer service experience.
  • Outgoing, friendly, and professional demeanor.
  • Highly organized with strong attention to detail.
  • Excellent phone etiquette and communication skills.
  • Ability to speak Mandarin or Cantonese is a strong plus.

What We Offer:

  • Competitive compensation plan.
  • Full benefits: medical, dental, vision.
  • Employer-matching 401(k).
  • Paid time off (PTO).
  • Supportive and inclusive work environment.
  • Bilingual candidates (Spanish, Mandarin, or Cantonese) are strongly encouraged to apply.

Join a team that values integrity, community, and exceptional customer care. Apply today and grow your career with Coliseum Lexus of Oakland.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

  • Oakland, CA 94621 (Required)

Ability to Relocate:

  • Oakland, CA 94621: Relocate before starting work (Required)

Work Location: In person

Similar jobs

No similar jobs found

© 2025 Qureos. All rights reserved.