BEAUTICIAN – FACE & BODY TREATMENTS - MAISON DE BEAUTE CARITA

1. ROLE & MISSION

The Beautician – Face & Body Treatments embodies the technical excellence and refinement of Maison Carita. As a brand ambassador, they contribute to offering each client a state of mind of well-being and performance through exceptional treatments. They are the technical expert in skincare, a trusted advisor, and the guardian of the Carita cabin experience, operating in a high-end setting with a discerning clientele. Their objective: to enhance each client's beauty, build loyalty, and actively contribute to the Maison's reputation.

2. MAIN RESPONSIBILITIES

Welcome & Client Experience

• Provide a personalized and warm welcome to each client in the treatment room, adhering to Carita's codes of elegance, discretion, and kindness.
• Conduct in-depth consultations before each treatment: gathering history, assessing skin conditions, understanding objectives, and identifying contraindications to recommend and perform a perfectly adapted treatment.
• Perform all face and body treatments from the Carita menu, mastering the professional Carita techniques for which comprehensive training will be provided.
• Ensure the perfect quality of treatment execution: cabin preparation (cleanliness, atmosphere, temperature, music), optimal client comfort, strict adherence to Carita protocols, durations, and treatment rhythm.
• Master the machines and equipment specific to face and body protocols, as well as skin biology, advanced cosmetology, and key ingredients of Carita products.

Operational & Administrative Management

• Scrupulously ensure hygiene, tool sterilization, cleanliness of the cabin and treatment areas, and compliance with standards (safety, comfort, brand image).
• Actively participate in internal training offered by Maison Carita, stay informed about new products and brand protocols, as well as general skincare and beauty trends to continuously enrich their expertise.
• Collaborate closely with the team (Host/Hostess, spa management) to ensure a fluid, coherent, and premium client experience.

Clienteling & Loyalty

• Ensure personalized follow-up with clients after the treatment, proposing at-home routine recommendations and encouraging rebooking.
• Memorize the preferences and specificities of each client to offer an increasingly personalized and exclusive experience during subsequent visits.
• Build client loyalty by offering tailored advice and attentive post-treatment follow-up.

Sales & Business Support

• Advise and sell associated Carita cosmetic products, proposing at-home care and recommending a personalized routine after a targeted needs diagnosis.
• Achieve sales targets for Carita products after services, relying on in-depth knowledge of the brand and product benefits.
• Actively participate in revenue generation by highlighting complementary products and services.

3. SKILLS & EXPERTISE

Relational & Emotional Expertise

• Elegant presentation, impeccable professional attire, and behavior consistent with the image of a luxury Maison.
• High emotional intelligence: active listening, empathy, ability to decipher non-verbal language, and adapt to each client's personality and expectations.
• Excellence in client experience: keen attention to detail, anticipation of needs, and ability to personalize the welcome and treatment in the cabin.

Operational Skills

• Mastery of Carita face and body treatment protocols, non-medical aesthetic treatments, and in-depth knowledge of skin and its physiology.
• Rigor, reliability, and autonomy in cabin management and treatment execution.
• Good command of IT/office tools, particularly appointment management and client follow-up systems.

Commercial Skills

• Strong aptitude for selling high-end cosmetic products and for personalized consulting.
• Ability to propose, argue, and close sales of Carita products and complementary services, while maintaining a high-end advisory stance.
• Mastery of the Carita brand's storytelling and iconic products, for relevant and inspiring argumentation.

4. DESIRED PROFILE

• Mandatory State Diploma in Esthetics (or recognized equivalent).
• Significant experience (minimum 2 to 5 years) in a high-end spa or institute environment, ideally with a demanding clientele.
• Naturally passionate about beauty, skincare, well-being, and cosmetic innovation.
• Proficiency in English (oral, written) is a definite asset for our international clientele.
• Rigor, professionalism, punctuality, absolute discretion, and an innate sense of service.
• Flexibility and adaptability, with potential availability on weekends or unconventional hours depending on the institute's needs.

5. EXPECTED HUMAN QUALITIES

• Natural hospitality: Every client should feel privileged and unique.
• Relational elegance: Refinement in words, gestures, and attitudes, reflecting the Maison's values.
• Discretion and respect: Absolute confidentiality regarding clients and sensitive information.
• Demand for excellence: Aiming for perfection in the execution of each treatment and in advice.
• Confidence & emotional stability: Being a pillar of calm and serenity for clients and the team.
• Ethical commercial sense: Ability to sell with conviction, authenticity, and in the best interest of the client.

6. PERFORMANCE INDICATORS (KPIs)

• Client satisfaction level following treatments and qualitative feedback.
• Quality of treatment execution and adherence to Carita protocols.
• Rebooking and client loyalty rates.
• Conversion rate for Carita cosmetic product sales.
• Achievement of individual and collective sales targets.
• Mastery and knowledge of new Carita products and techniques.

7. WHY JOIN CARITA BEAUTY HOUSE?

Joining Carita means becoming part of an iconic beauty house where technical excellence, innovation, and elegance are at the heart of every gesture. You will have the opportunity to reveal your clients' beauty in a refined and inspiring setting, to embody an exceptional client relationship, and to develop your expertise within a prestigious cosmetic universe. It is about contributing to a unique experience, where every treatment is an art and every client is a privileged encounter.

Job Type: Full-time

Pay: From AED3,000.00 per month

Work Location: In person