Behavioral Health Tech

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits
  
  

Schedule

Full time

Shift

Day (United States of America)

Address

1605 W Fairbanks Ave

City

Winter Park

State

Florida

Postal Code

32789

Job Description

Greets patients professionally and registers them into the practice management system, verifying demographic and insurance information. Communicates clearly and appropriately with co-workers, physicians, and practice supervisors. Performs clerical duties to support office operations. Explains billing policies, collects co-payments, and refers uninsured patients to the office/clinic manager as needed. Schedules new and return appointments, explains the registration process, and provides directions to new patients. Answers telephone calls in a professional and courteous manner, takes messages, and directs calls to appropriate staff members. Maintains good working relationships with office/clinic staff members and physicians. Assists in the facilitation of outpatient groups and writes notes in cooperation with the provider. Provides emotional support to patients, including behavioral health crisis management, and diffuses situations where patients may want to harm themselves or others. Coordinates medical care on the phone, collaborating with other healthcare specialists regarding patient care. Communicates with providers about patient progress and concerns, assists with facilitation of IOP, processes referrals, and obtains prior authorizations. Other duties as assigned. Knowledge, Skills, and Abilities:

• Able to communicate effectively in English, both verbally and in writing. [Required]
• Additional languages [Preferred]
  
  

Education

• High School Grad or Equiv [Required]
  
  

Field Of Study

• or equivalent
  
  

Work Experience

• 1+ medical office experience [Preferred]
  
  

Additional Information

• N/A
  
  

Licenses And Certifications

• N/A
  
  

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range

$16.14 - $25.83

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.