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Behavioral Support Specialist Case Manager
Behavioral Support Specialist (BSS) Case Manager | Home Health
Location: Pennsylvania
Employment Type: Full Time
Work Location: Office
Schedule: Standard
FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable Pennsylvania law
About Our Company
OneWell Health Care and its affiliate, OneWell of Pennsylvania LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.
Position Summary
The BSS Case Manager – Office-Based is responsible for coordinating, developing, implementing, and monitoring Behavioral Support Services for individuals with Intellectual and Developmental Disabilities (IDD) in Pennsylvania. The role ensures that Behavior Support Plans (BSPs) and Crisis Intervention Plans (CIPs) are clinically appropriate, data-driven, person-centered, and fully compliant with Pennsylvania Office of Developmental Programs (ODP) regulations. This position supports clinical quality, regulatory compliance, and service continuity while promoting dignity, safety, and positive behavioral outcomes.
Position Scope
This position operates within the Behavioral Support Services Department and reports to the Clinical Director, Behavioral Services Director, or designated leadership. The BSS Case Manager provides behavioral oversight and case coordination for assigned participants across Pennsylvania. While primarily office-based, the role may require field visits, interdisciplinary meetings, and on-call support as assigned. The position integrates clinical assessment, regulatory compliance, documentation oversight, and interdisciplinary collaboration.
Key Responsibilities
The BSS Case Manager conducts Functional Behavioral Assessments (FBAs) and develops, submits, and updates Behavior Support Plans (BSPs) and Crisis Intervention Plans (CIPs) in compliance with ODP standards. This role monitors behavioral data, ensures accurate and timely documentation, and maintains full regulatory compliance while protecting confidentiality and ethical standards. The BSS Case Manager provides coaching and training to DSPs and caregivers, monitors implementation fidelity of behavioral plans, participates in interdisciplinary team meetings, and adjusts interventions based on measurable outcomes. Additional responsibilities include completing quarterly reviews and incident reports, supporting audits and data validation, assisting with onboarding and staff training, contributing to policy updates and quality improvement initiatives, staying current on ODP regulations, and providing crisis and on-call support as assigned.
Regulatory Frameworks
This position operates under:
Pennsylvania Office of Developmental Programs (ODP) regulations
55 Pa. Code Chapter 6400, 6500, and applicable IDD regulations
HIPAA and federal privacy regulations
Pennsylvania Human Services and behavioral health guidelines
Applicable federal and state labor laws
Medicaid waiver requirements
Confidentiality
The BSS Case Manager must maintain strict confidentiality of all participant, employee, and organizational information in accordance with HIPAA, ODP regulations, and Company policy. All Protected Health Information (PHI), behavioral records, and internal documentation must be safeguarded at all times.
Documentation Requirements
FBAs and behavioral assessments
BSPs and CIPs
Quarterly progress reports
Incident documentation and follow-ups
Interdisciplinary team notes
Training documentation
Audit and compliance records
All documentation must meet ODP, Medicaid, and Company standards for accuracy, completeness, and timeliness.
Certifications
Valid Pennsylvania Behavior Specialist License (if applicable), OR
Master’s degree in Psychology, Social Work, Education, ABA, or related field (with ABA coursework)
CPR/First Aid Certification (if required by program)
Education
Master’s degree in Psychology, Social Work, Education, Applied Behavior Analysis, or related Human Services field required (or Behavior Specialist License in accordance with Pennsylvania standards).
Experience
Prior experience conducting FBAs and developing BSPs required
Experience working with individuals with IDD and behavioral challenges preferred
Experience with ODP regulatory compliance preferred
Experience in interdisciplinary collaboration and behavioral data analysis preferred
Technical Skills
Behavioral assessment and intervention planning
Data collection and analysis
C2S and EIM system proficiency
Microsoft Office proficiency
Regulatory documentation management
Crisis management and de-escalation techniques
Languages
English proficiency required (written and verbal). Bilingual skills preferred.
Driver License
Valid Pennsylvania Driver’s License required. Reliable transportation with active insurance required.
Travel Requirement
This position is primarily office-based but requires periodic travel within Pennsylvania for participant assessments, team meetings, training sessions, and regulatory requirements. On-call and after-hours support may be required as assigned.
Benefits
Compensation and Financial Benefits
Paid sick leave
Vacation time
Very competitive wages
Paid public holidays (if applicable)
Overtime pay
Referral bonuses
Biweekly direct deposit
DailyPay (get paid before payday)
Retirement plan benefits 401(k)
Health and Wellness Benefits (available for full time employees)
Medical (PPO, Flex, and HSA plans)
Dental
Vision
Critical Illness Insurance
Accident Insurance
Hospital Insurance
Short-Term Disability
Long-Term Disability and Life Insurance
Employee Assistance Program (EAP)
Pet Insurance
Work-Life Balance and Other Benefits
Flexible scheduling (whenever possible)
Supportive supervisor and work environment
Legal Disclaimer
This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.
If you are passionate about supporting individuals with developmental disabilities and thrive in a collaborative, mission-driven environment, we encourage you to apply today.
Join OneWell Health Care — where your work truly changes lives.
Job Type: Full time
Location: Pennsylvania
Employment Type: Full Time
Work Location: Office
Schedule: Standard
FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable Pennsylvania law
About Our Company
OneWell Health Care and its affiliate, OneWell of Pennsylvania LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.
Position Summary
The BSS Case Manager – Office-Based is responsible for coordinating, developing, implementing, and monitoring Behavioral Support Services for individuals with Intellectual and Developmental Disabilities (IDD) in Pennsylvania. The role ensures that Behavior Support Plans (BSPs) and Crisis Intervention Plans (CIPs) are clinically appropriate, data-driven, person-centered, and fully compliant with Pennsylvania Office of Developmental Programs (ODP) regulations. This position supports clinical quality, regulatory compliance, and service continuity while promoting dignity, safety, and positive behavioral outcomes.
Position Scope
This position operates within the Behavioral Support Services Department and reports to the Clinical Director, Behavioral Services Director, or designated leadership. The BSS Case Manager provides behavioral oversight and case coordination for assigned participants across Pennsylvania. While primarily office-based, the role may require field visits, interdisciplinary meetings, and on-call support as assigned. The position integrates clinical assessment, regulatory compliance, documentation oversight, and interdisciplinary collaboration.
Key Responsibilities
The BSS Case Manager conducts Functional Behavioral Assessments (FBAs) and develops, submits, and updates Behavior Support Plans (BSPs) and Crisis Intervention Plans (CIPs) in compliance with ODP standards. This role monitors behavioral data, ensures accurate and timely documentation, and maintains full regulatory compliance while protecting confidentiality and ethical standards. The BSS Case Manager provides coaching and training to DSPs and caregivers, monitors implementation fidelity of behavioral plans, participates in interdisciplinary team meetings, and adjusts interventions based on measurable outcomes. Additional responsibilities include completing quarterly reviews and incident reports, supporting audits and data validation, assisting with onboarding and staff training, contributing to policy updates and quality improvement initiatives, staying current on ODP regulations, and providing crisis and on-call support as assigned.
Regulatory Frameworks
This position operates under:
Pennsylvania Office of Developmental Programs (ODP) regulations
55 Pa. Code Chapter 6400, 6500, and applicable IDD regulations
HIPAA and federal privacy regulations
Pennsylvania Human Services and behavioral health guidelines
Applicable federal and state labor laws
Medicaid waiver requirements
Confidentiality
The BSS Case Manager must maintain strict confidentiality of all participant, employee, and organizational information in accordance with HIPAA, ODP regulations, and Company policy. All Protected Health Information (PHI), behavioral records, and internal documentation must be safeguarded at all times.
Documentation Requirements
FBAs and behavioral assessments
BSPs and CIPs
Quarterly progress reports
Incident documentation and follow-ups
Interdisciplinary team notes
Training documentation
Audit and compliance records
All documentation must meet ODP, Medicaid, and Company standards for accuracy, completeness, and timeliness.
Certifications
Valid Pennsylvania Behavior Specialist License (if applicable), OR
Master’s degree in Psychology, Social Work, Education, ABA, or related field (with ABA coursework)
CPR/First Aid Certification (if required by program)
Education
Master’s degree in Psychology, Social Work, Education, Applied Behavior Analysis, or related Human Services field required (or Behavior Specialist License in accordance with Pennsylvania standards).
Experience
Prior experience conducting FBAs and developing BSPs required
Experience working with individuals with IDD and behavioral challenges preferred
Experience with ODP regulatory compliance preferred
Experience in interdisciplinary collaboration and behavioral data analysis preferred
Technical Skills
Behavioral assessment and intervention planning
Data collection and analysis
C2S and EIM system proficiency
Microsoft Office proficiency
Regulatory documentation management
Crisis management and de-escalation techniques
Languages
English proficiency required (written and verbal). Bilingual skills preferred.
Driver License
Valid Pennsylvania Driver’s License required. Reliable transportation with active insurance required.
Travel Requirement
This position is primarily office-based but requires periodic travel within Pennsylvania for participant assessments, team meetings, training sessions, and regulatory requirements. On-call and after-hours support may be required as assigned.
Benefits
Compensation and Financial Benefits
Paid sick leave
Vacation time
Very competitive wages
Paid public holidays (if applicable)
Overtime pay
Referral bonuses
Biweekly direct deposit
DailyPay (get paid before payday)
Retirement plan benefits 401(k)
Health and Wellness Benefits (available for full time employees)
Medical (PPO, Flex, and HSA plans)
Dental
Vision
Critical Illness Insurance
Accident Insurance
Hospital Insurance
Short-Term Disability
Long-Term Disability and Life Insurance
Employee Assistance Program (EAP)
Pet Insurance
Work-Life Balance and Other Benefits
Flexible scheduling (whenever possible)
Supportive supervisor and work environment
Legal Disclaimer
This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.
If you are passionate about supporting individuals with developmental disabilities and thrive in a collaborative, mission-driven environment, we encourage you to apply today.
Join OneWell Health Care — where your work truly changes lives.
Job Type: Full time
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