Bellman

Job Title: Bellman

Company: Moonlight Hospitality and Hotel Operation Management

Location: Doha, Qatar

Employment Type: Full-Time

About the Role

Moonlight Hospitality and Hotel Operation Management is seeking a professional and customer-focused Bellman to join our front-of-house team. The ideal candidate must have at least 1 year of experience, preferably in a hotel environment, with a strong commitment to guest service and hospitality excellence.

Key Responsibilities

• Greet guests warmly upon arrival and assist with luggage handling.
• Escort guests to their rooms, provide hotel information, and ensure their needs are met.
• Assist guests with transportation arrangements, directions, and general inquiries.
• Maintain cleanliness and organization of the lobby, entrance areas, and luggage storage.
• Deliver messages, packages, and other guest items promptly and professionally.
• Coordinate with the Front Office team to ensure smooth guest check-in and check-out experiences.
• Offer assistance to guests with special needs and provide exceptional service at all times.
• Ensure adherence to safety and security procedures, including careful handling of guest belongings.

Qualifications

• Minimum 1 year of experience as a Bellman or in a similar hospitality role (hotel experience preferred).
• Strong customer service and communication skills.
• Well-groomed, polite, and professional demeanor.
• Ability to lift and carry luggage safely.
• Knowledge of local attractions, transportation options, and hotel services is an advantage.
• Ability to work flexible shifts, including weekends and holidays.

What We Offer

• Competitive salary package
• Accommodation and meals (if applicable)
• Health insurance and paid leave
• Training and career development opportunities

How to Apply

Interested candidates may submit their updated CV with the subject line: “Bellman Application” at maria@wonderpalace.com.qa

Job Types: Full-time, Permanent