Key Responsibilites
- Administer various employee benefits programs, such as group health, flexible spending accounts, health savings accounts, dental, vision, disability, life insurance and retirement.
- Coordinate daily benefits processing utilizing online benefits software, including enrollments, terminations, and claims.
- Process changes to employee benefits data that impact Human Resources, payroll, and organizational management changes.
- Address benefit inquiries related to benefit eligibility, elections, and interface issues to ensure timely and accurate resolutions.
- Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner.
- Reconcile benefit invoices and payroll to ensure accuracy.
- Perform regular internal audits of system data related to benefits administration functions.
- Contribute to projects that will continue to improve the benefits experience.
- Participate in planning and coordinating the implementation of Annual Open Enrollment, including the development of communications, HRIS configuration, and employee meetings.
- Support and assist in the development of the on-going benefit communication strategy.
- Ensure all benefit procedures are compliant with regulatory requirements, including ERISA, HIPAA, ACA and other requirements from the IRS and DOL.
- Partner with Human Resources to resolve and find constructive resolution to employee benefits matters.
- Develop, manage, and maintain positive relationships with multiple vendors.
- Assist with Leave of Absence (LOA) administration and related tasks.
- Additional duties as determined by management.
Technical & Analytical Skills
- Data analysis – Ability to analyze and interpret enrollment trends, claims data, contribution rates, and utilization.
- Reporting & auditing – Ability to generate accurate reports and conduct internal audits to ensure compliance and accuracy
- Cost analysis & budgeting – Evaluating benefit plan performance, understanding premium and claims costs, and assisting with financial modeling.
- Systems – Ability to learn and understand how systems function and integrate.
- Accuracy in data entry
- Excel proficiency – Pivot tables, VLOOKUPs, formulas, and data visualization
Project Management Skills
- Problem-solving – Identifying gaps, resolving discrepancies, and improving processes.
- Project management – Assisting with the management of benefit renewals, system implementations, open enrollment, or wellness initiatives.
- Process improvement – Streamlining workflows and improving documentation and operational efficiency.
- Time management – Managing competing deadlines and cyclical peaks (e.g., OE season, ACA reporting).
- Vendor management – Coordinating with carriers, consultants, etc.
- Cross-functional collaboration – Working with team peers, HR, payroll, finance, and legal teams.
- Confidentiality – Handling sensitive information with discretion.
Requirements
- 2–5 years of experience in an analytical role.
- 2 years of experience as a benefits administrator preferred.
- Knowledge and understanding of plans and regulations, including ERISA, HIPAA, ACA. FMLA and requirements from the IRS and DOL, as well as other state and federal legislation.
- Strong analytical and problem-solving skills, with exceptional attention to detail.
- Proven ability to work effectively in a fast-paced environment and meet deadlines.
- Ability to maintain confidentiality, sensitivity, and security of information.
- Strong communication and interpersonal skills.
- Intermediate-level skill with Microsoft Office required (Excel, Word, PowerPoint).
- Self-motivated and ability to work independently and in a team-oriented environment.
Pay Range: $29.00 - $34.00 Hourly
Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.