Benefits Analyst

Remote, United States

Hi, I'm

Juhi Banerjee

, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Benefits Analyst who will:

Support the day-to-day administration and compliance of CSG’s health and welfare, retirement, leave of absence and well-being programs.
Provide primary support for annual enrollment, HRIS system configuration, vendor implementations, compliance activities and special projects.
Research and stay informed about the latest trends, regulations, and best practices in employee benefits.
Ensure compliance with Plan documents and governmental regulations, coordinate and support all compliance-related tasks, including, but not limited to, internal and external audits, required filings, participant notices and disclosures, testing and reporting.
Support in the maintenance of data integrity between all internal and external systems by performing routine audits and reconciliations & managing benefit funding processes.
Enhance the employee benefits experience and provide excellent customer service in all interactions by answering participant questions, resolving escalated benefits issues, and supporting the delivery of benefits education opportunities to drive program awareness and engagement through presentations and written communications.
Support integration activities for mergers and acquisitions.
Identify and recommend areas where process optimization and efficiencies can be made.

Is this opportunity right for you? We are looking for candidates who:

3+ years’ experience in benefit plan administration.
Strong analytical skills to effectively assess and interpret benefit plan data.
Aptitude for maintaining and troubleshooting system integrations and reporting.
Proficient in using Human Resources Information Systems (HRIS), benefits administration software and benefit vendor systems.
Excellent verbal and written communication skills, with the ability to communicate with all levels of the organization, explain benefits programs to employees and liaise with benefit providers and partners.
Sound knowledge of benefits regulations and compliance requirements to ensure all programs and processes meet legal standards.
Organizational skills to manage multiple tasks simultaneously and meet deadlines.
Proficiency in Excel.

CSGer Perks & Benefits

Work from Home, in-office, or hybrid
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off
And so much more!

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

$64,938.52-$103,901.85

This role is eligible for a bonus opportunity.

Location(s):

United States Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “

Best Companies to Work For

” for 2025-2026, a Newsweek “

America’s Greatest Workplaces in Tech

” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.

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