Description
Benefits Analysts perform a variety of tasks for applicants and recipients of public assistance including providing exemplary customer service in a call center environment and in regional offices, interviewing clients, and determining eligibility for one or more types of public assistance programs in accordance with established procedures/guidelines; responding to client inquires and reported changes; referring customers who are in need of service to the appropriate resource in the community; preparing and maintaining records/reports; utilizing public assistance benefits processing systems; and preparing mathematical calculations to determine eligibility for public assistance programs If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Training and Experience Evaluation
The first part of the process will consist of the Training and Experience evaluation which is based solely on the responses to the supplemental questions. Candidates who achieve a passing score on the Training and Experience evaluation will be placed on the eligible list

Eligible List
Candidates must pass the Training & Experience evaluation in order to be placed on the eligible list. Candidates ranked within the top banded scores on the eligible list will be forwarded to the hiring department for departmental interviews, which may include a written exercise. Candidates will be notified via e-mail or by mail regarding their scheduled interview date and time. This department interview process will be the basis for final selection.

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Wednesday, March 11, 2026 at 11:59 p.m. PST
Training and Experience Evaluation: Thursday, March 12, 2026
Departmental Interviews: TBD

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.



Analyst: Arlene Cahill (Benefits Analyst I/II - G071 & G070)