Benefits and Compensation Manager

Applications due by September 30, 2025

Goodwill of Colorado

Job Description

* Applicant must reside in the state of Colorado*

Pay: $70,000 - $85,000

Work Schedule: Full-Time; Monday - Friday; Hybrid work schedule (3 days in-office, 2 days remote)

Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

JOB SUMMARY:

The Manager III, Benefits and Compensation is responsible for planning, implementation, administration, and daily operations of the organization’s entire benefits and compensation program (to include any requirements as a Federal Contractor (Service Contract Act - SCA)). The Benefits and Compensation Manager will oversee the benefit plans (Medical, Dental, Vision, Retirement, etc.) for the entire organization, leave programs to include; Family and Medical Leave Act (FMLA), Family and Medical Leave Insurance (FAMLI), and Americans with Disabilities Act (ADA); ensure Accommodation compliance; promote and support the growth of Goodwill Paths to Success (GPS); perform compensation analysis for the organization.

ESSENTIAL FUNCTIONS:

Benefits - Administration:

• Acts as the subject matter expert for all function area inquiries and systems. Research and assessment of market competitiveness making recommendations where appropriate around design changes in order to keep benefit plans relevant and good for the company’s bottom line.
• Manages day-to- day operations (to include Benefit staff) for all Benefits plans for the Organization. Assists employees with benefit related questions and issues.
• Assists in all aspects of employee benefit program administration including ongoing review of policies and procedures covering health and welfare insurance.
• Prepare regular and ad-hoc reports regarding benefits programs and communication materials for employees, management, and vendors as required.
• Interprets benefit plan policies, legislative changes, and legal requirements and makes appropriate plan design recommendations.
• Manages benefit-related vendor relationships and performance. Maintains Plan Documents and Vendor Contracts.
• Partners with Human Resources Information System (HRIS), Accounting, Finance, Risk Management, and various departmental groups to effectively perform all aspects of plan management.
• Provides training and education to the managers and assistant managers on benefit plans and programs.
• Lead various plan analysis and design projects tied to Human Resources (HR) and company strategies.
• Works to integrate wellness plans into the organization’s benefits strategy.
• Writes, reviews, and updates benefit communication materials for various projects.
  • Coordinates with Marketing on messaging, branding, and production behind benefits communication.
• Serve as a valuable team member with the management of benefits enrollments, including, but not limited to:
  • Review and update of UKG and Benefit Third-Party Administrator (TPA).
  • Participate in annual Open Enrollment (OE) preparation:
    • Complete system testing.
    • Partner with Payroll to ensure accurate file feeds and deductions of all benefit premiums.
    • Update vendors import files (file feeds) from UKG (Benefits Administration).
    • Review premium calculations.
    • Work with insurance broker(s) to design OE guides and other employee education materials (e.g., email announcements, webinars, digital guides).
    • Develop new hire benefits onboarding materials (e.g., new hire orientation education).
    • Conduct training/seminars to educate employees.

Benefits - Annual Renewal and Open Enrollment:

• Gathers and prepare benefits data for annual renewal review, and survey participation where applicable. Prepares required benefits-related filings.
• Reviews existing benefits plans and programs to determine need for changes and enhancements; proposes planning changes to meet changing company needs.
• Assists with negotiations and with presentations to management for contract renewals. Participate in requests for proposal(s) (RFPs) and vendor implementations. Integrate acquisitions for all benefit programs.

Benefits - Auditing and Compliance:

• Maintains compliance of benefit programs including assisting with coordinating the annual benefits audit and 5500 filing, updating the summary plan description (SPD), and ensuring all required regulatory notices are filed and employee communications distributed.
• Maintains an understanding of Employee Retirement Income Security Act (ERISA), Health Insurance Portability and Accountability Act (HIPPA), the Affordable Care Act and other benefit laws, regulations, and legislative activity in order to ensure compliance with all plans.
• Ensure benefit data integrity and accuracy.
• Oversee all necessary monthly audits and reviews.

Benefits - Administration under The Service Contract Act:

• Ensure employees working under SCA requirements receive correct fringe/benefits/paid time away.
• Work in coordination with Payroll and the Business Services department to ensure proper pay and contributions. This will include but not limited to:
  • Auditing past and current employee payroll records.
  • Auditing past and current employee benefit contributions.
  • Pulling audit reports according to the auditors’ requirements.
  • Working with Payroll to calculate proper Wage Determinations/Fringe calculations for employees on different contracts.

LOA/ADA Administration:

• Oversee the HR FMLA/Leave Specialist in the administration of employee leave requests and accommodations under the FMLA, FAMLI and ADA.
• Provides support in communications with employees and managers regarding leaves, accommodation, temporary modified work schedules and/or modified duties and responsibilities.
• Maintains knowledge of all applicable leave and accommodation laws including the FMLA, FAMLI, ADA and state and local laws.
• Supports the HR FMLA/Leave Specialist regarding significant events or situations that could negatively affect the company and those events where an employee or department has positively affected the company.

GPS Administration:

• Oversee the GPS Team (2) to support employees as they address barriers preventing them from reaching their highest level of personal and economic independence.
• Provides support to the Resource Navigation Specialists as a subject matter expert (SME) regarding benefits available to employees.
• Maintains familiarity with the resource library for employees.

Compensation:

• Research compensation trends and review surveys to compare internal wages to that of other organizations.
• Participate in external requests for salary survey information (i.e. Employers Council).
• Reviews and approves compensation bands for new and existing job descriptions to include the determination of proper classification and salary.
• Works in conjunction with Benefits and Payroll on the execution of the organization’s compensation philosophy.
• Works with complex data to best forecast the impact of compensation changes (i.e. minimum wage, etc.).
• Ensure all programs, policies, and procedures comply with current legislation, including but not limited to ADA, FMLA, ERISA, Equal Pay Act, Fair Labor Standards Act (FLSA), etc.
• Serve as the SME in the area of compensation.

Supervision:

• Trains direct reports on cultivating effective quality working relationships with internal and external customers to ensure that business area objectives are met. Provides leadership and employee development over function area staff.
• Directly manages staff associated with the HR – Benefits, LOA/ADA Administration, and GPS Team
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; development; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A Bachelors degree in Human Resources or equivalent field is required; progressive and superior Human Resources work experience may be considered in lieu of education.
• Certified Employee Benefits Specialist (CEBS) preferred.

Experience:

• A minimum of three (3) years’ related experience is required.
• A minimum of three (3) years’ benefit analysis experience is required.
• Experience with specific benefit plan background working on medical, dental, vision, disability plans, life insurance, Employee Assistance Program (EAP), compliance activity, internal and external audits, benefit communications, benefit open enrollment, benefit plan implementations, and plan performance and cost analysis tracking is required.
• Knowledge of Federal and State benefit laws and regulations is mandatory. Proven organizational and project management skills are required.
• Previous regulatory Service Contract Act (SCA), Davis-Bacon Act (DBA), McNamara-O'Hara Service Contract Act, Affordable Care Act (ACA), Employee Retirement Income Security Act (ERISA) expertise is preferred.

Other:

• The incumbent is responsible for directing department funds in accordance with approved budget standards. Any technology or Goodwill property used in the normal course of employment will be under the safekeeping and the responsibility of the employee to maintain a good working order.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to create presentations and program promotional materials
• Ability to work with advanced mathematical concepts such as projections. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Mid-to-Senior Level experience with Microsoft (MS) Word processing software, MS Excel spreadsheet software, HRIS systems, and MS Outlook contact management systems.
• The incumbent will spend time working in a general office environment. The noise level in the work environment is usually moderate. However, the incumbent may travel to Goodwill event locations where environmental conditions may vary. The primary work location will be at our headquarters located in Colorado Springs or our additional campus located in Westminster, CO. This is a hybrid position with some travel within State.
• The incumbent will be required and must have the ability to drive for company business*.

• Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:

• 19 years of age (not engaged in passenger transportation),
• 25 – 70 years of age for all passenger transportation services,
• 21 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 855 – Manager III, Benefits and Compensation Dept Number: 9400

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - NEVER

Moderate: 15-44 lbs -OCCASSIONALLY

Light: 14 lbs & under - OCCASIONALLY

CARRYING:

Heavy: 45 lbs & over - NEVER

Moderate: 15-44 lbs - OCCASSIONALLY

Light: 14 lbs & under - OCCASIONALLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - OCCASIONALLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - NEVER

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation – CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - OCCASIONALLY

STANDING - OCCASIONALLY

SITTING - CONTINUOUSLY

SPEAKING - CONTINUOUSLY

OTHER, please describe - FREQUENTLY - Driving

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.