Job Title: Benefits and HR Administrative Specialist

Location: Remote

Department: Human Resources

Reports To: Director of Human Resources

Employment Type: Full-time, Exempt

Travel Required: Minimal, as needed

Salary Range: $66,200 – $70,000 per annum

Summary

The Benefits and HR Administrative Specialist is responsible for the administration and coordination of employee benefits programs and provides essential HR administrative support to ensure efficient and compliant human resources operations. This role serves as a key point of contact for employees regarding benefits-related questions and supports the Director of Human Resources with benefits administration, HR documentation, and employee lifecycle processes while maintaining a high level of accuracy, confidentiality, and customer service.

Essential Duties and Responsibilities

• Administer employee benefits programs, including medical, dental, vision, life insurance, disability, retirement plans, and other employer-sponsored benefits.
• Serve as the primary point of contact for employee benefits inquiries, providing clear guidance and support regarding eligibility, enrollment, and plan features.
• Coordinate benefits enrollment, changes, and terminations, including new hires, qualifying life events, open enrollment, and separations.
• Liaise with benefits vendors, brokers, and carriers to resolve issues, maintain plan information, and support renewals.
• Maintain accurate and confidential benefits and employee records within the HRIS.
• Assist with benefits communications, including summaries, guides, and employee education materials.
• Support compliance with benefits-related regulations, including COBRA, ACA, ERISA, HIPAA, and applicable state laws.
• Assist with HR administrative functions such as onboarding, offboarding, personnel file maintenance, and HR documentation.
• Support payroll and leave administration processes by providing benefits-related data and coordination as needed.
• Prepare reports, audits, and documentation related to benefits administration and HR operations.
• Maintain professionalism, confidentiality, honesty, and integrity in all employee-related interactions.

Competencies

Core Competencies:

• Benefits Administration
• Human Resources Knowledge
• Customer Service
• Communication Skills
• Confidentiality and Ethics
• Attention to Detail
• Organizational Skills
• Professionalism
• Teamwork
• Written and Oral Communication

Additional Competencies:

• Time Management
• Planning and Organizing
• Problem Solving
• Judgment
• Technical Skills

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3–6 years of experience in benefits administration or human resources.
• Working knowledge of employee benefits programs and benefits-related regulations.
• Experience administering open enrollment and employee benefit changes.
• Strong attention to detail and ability to manage sensitive information confidentially.
• Excellent organizational, communication, and follow-up skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Ability to work independently while collaborating effectively with HR leadership and team members.

Education and Certifications

• Bachelor's degree in Human Resources, Business Administration, or a related discipline from an accredited four-year university required
• Certified Benefits Professional (CBP), PHR, or SHRM-CP Preferred

Language Skills

• Ability to read, analyze, and interpret benefits plan documents, policies, and employment-related materials.
• Ability to respond effectively to employee benefits inquiries.
• Ability to write clear, accurate, and professional correspondence and documentation.
• Ability to communicate complex benefits information in an understandable manner.