Benefits Coordinator - HR

Key Responsibilities

• Serve as the primary point of contact for all employee benefit inquiries and issue resolution.
• Coordinate benefit enrollments, changes, and terminations within HRIS and with carriers.
• Manage open enrollment, benefit orientations, and communication of benefit plans and updates.
• Audit payroll and benefits data for accuracy and compliance.
• Collaborate with vendors and brokers to resolve claims and coverage issues.
• Maintain up-to-date knowledge of benefit plan design, eligibility rules, and regulatory compliance (ACA, COBRA, HIPAA, ERISA, etc.).

• Coordinate and manage workers’ compensation claims across all states of operation.
• Ensure timely reporting, communication, and coordination with insurance carriers, leadership, and employees.
• Track and analyze claim trends and support safety and return-to-work initiatives.

• Maintain accurate and confidential employee benefit and injury records.
• Support HR projects and process improvements related to benefits, wellness, and employee engagement.
• Assist with audits, compliance documentation, and HR communications.

Qualifications

• Education: Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred, not required.
• Experience: Minimum of 1 year of experience in benefits administration and/or workers’ compensation management, preferably in a healthcare or multi-location organization.
• Certification: SHRM-CP or equivalent certification preferred, not required.
• Strong understanding of employee benefits and general HR practices.
• Experience with HRIS systems (Paycom experience preferred).
• Excellent communication, organization, and attention to detail.
• Ability to handle confidential information with integrity and discretion.

About RiverValley Behavioral Health

RiverValley Behavioral Health is a mission-driven organization committed to being the first thought, first choice for Behavioral Health Services. We provide compassionate, high-quality care across Kentucky, North Carolina, Texas, and New Mexico — serving individuals and families through a full continuum of behavioral health programs, including outpatient, inpatient, crisis, and specialty services.

As RiverValley continues to expand programs and services, we are growing our Human Resources team to strengthen our onboarding and new hire experience. The Onboarding Coordinator will play a vital role in ensuring every new team member feels welcomed, supported, and set up for success from day one.

Why Work for RiverValley Behavioral Health

At RiverValley, you’ll be part of a growing organization that changes lives every day. Our HR team plays an essential role in welcoming and supporting the people who make our mission possible.

• Award-Winning Workplace: Named one of the 2025 Top 25 Large Employers – Best Places to Work in Kentucky.
• Strong Retirement Benefits: Proud participant in the Kentucky Public Pensions Authority (KPPA) retirement system.
• Comprehensive Benefits: Health, dental, vision, and 403(b) retirement plan.
• Career Growth: Join a growing HR team with opportunities to advance as our organization continues to expand.
• Mission-Driven Culture: Help welcome and support employees who provide hope, healing, and compassionate care to those we serve.