Benefits Specialist

Description

Welcome to the next generation in senior living, The Springs Living!

About Us:

The Springs Living is a purpose-driven senior living organization with communities throughout Oregon, Washington & Montana. For nearly 30 years, The Springs Living has been committed to transforming housing for older adults by delivering quality service and fostering an enrichment culture to help residents, their families and each other live life to its fullest. To do this, we demonstrate our core values—kindness, quality, innovation, trust, and pride— and empower every team member to do the right thing!

Position Summary:

The Benefits Specialist supports the Benefits Manager in the administration of employee benefit programs at The Springs Living. This role assists with health insurance, voluntary benefits, and the retirement plan, while ensuring compliance, educating employees, and resolving benefit-related questions and issues with compassion.

Key Responsibilities:

• Responds to benefits-related inquiries via phone and email
• Completes National Medical Support Notice (NMSN) employer response forms and notifies the Benefits Manager when employee and dependent enrollment is required
• Runs monthly new-employee eligibility reports and sends lists to community leadership for review
• Prepares and sends monthly benefit eligibility letters to newly eligible employees
• Manages returned mail, sorts by community, and coordinates redistribution to ensure address updates
• Processes 401(k) enrollments and election changes in UKG prior to each pay period
• Assists with monthly new hire enrollments, annual open enrollment, and qualifying life event changes
• Sends enrollment and termination census data to Regence in proper formatting
• Sends portability notification letters to employees whose voluntary benefits are ending
• Assists with bi-monthly audits of carrier enrollment and billing records to ensure accuracy
• Calculates final paycheck benefit deductions in coordination with Payroll
• Assists in tracking leave of absence dates and benefit arrears owed
• Responds to carrier requests for claim information related to life, AD&D, critical illness, accident, and short-term disability
• Coordinates Business Office Manager training schedules with the People team
• Assists with name and Social Security number updates and audits, including notifying carriers
• Supports benefit and wellness events such as vendor fairs and mobile wellness clinics at communities
• Performs other duties as assigned by the Benefits Manager

Qualifications:

• Minimum of 2 years of Human Resources experience preferred
• Associate or bachelor’s degree preferred
• Proficient in Excel
• Strong attention to detail
• Knowledge of employee benefits and related laws
• Ability to handle confidential information with discretion, compassion and professionalism
• Strong verbal and written communication skills, including report writing and business correspondence
• Ability to present information and respond to questions from managers, employees, and the general public
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• Proficient PC skills, including email, databases, recordkeeping, word processing, and spreadsheets
• Ability to interpret written, oral, electronic, and scheduled instructions

Benefits:

• Health insurance (includes zero co-pay for mental health counseling)
• Dental insurance
• Vision insurance
• 401(k) matching (6%)
• Short-term and Long-term disability
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off/Sabbatical
• Professional development
• On-site chiropractic care
• Employee Wellness Platform
• On-site gym
• Discounted Gym Membership

Additional Information:

• All your information will be kept confidential according to EEO guidelines
• Currently a hybrid role based in McMinnville, OR, with plans to transition to a fully on-site position in the Portland metro area in 2026