BHMG Specialty Manager

Responsible for managing, planning and coordinating the operations of the office which includes supervising all office personnel, billing and collection procedures within the office, monitoring delivery of patient services, planning for space allocation, and acting as liaison with patients, businesses, hospitals and senior leadership.

Essential Duties and Responsibilities:

• Monitor all daily operations of practice to assure practice runs in an efficient cost-effective manner. Available to troubleshoot, identify and resolve problems as they arise.

• Supervises office personnel to ensure appropriate staffing levels and assignments are met for efficient clinic operation. Will oversee the processing of time off requests, attendance tracking and payroll approval.

• Meet with office staff and providers as needed to report practice and organizational activities, as well as receive feedback from employees and providers that require action and/or communication.

• Oversee the coordination of and effective management of human resources and employee education.

• Assists with the development of office operating budget and ensures office operates within budget.

• Reviews monthly, quarterly, and annual financial reports, which include operating statements, accounts receivable aging, and various performance measures for the practice.

• Partner with Provider Compensation team for all Provider Compensation related matters.

• Provides direct supervision to internal personnel responsible for claims, credit and collections to assure an efficient and effective professional billing and collection process.

• Ensures the resolution of and/or handles patient complaints or problems regarding patient care, customer service and other related issues.

Qualifications:

• Bachelor’s degree in business or health care related field

• 5+ years of relevant management experience; or an equivalent combination of education and experience required.

• Excellent leadership, analytical and project management skills and the knowledge of financial analysis tools and PC skills.

• Must have an in-depth knowledge of the payor environment, patient service delivery systems and federal/state rules and regulations regarding billing processes.