Bicycle Mechanic, Sales, and Social Media [Work Housing]

Mechanic and Cycling Ambassador

Edgartown Bicycles is a full service, family and pro/enthusiast friendly shop on the island of Martha's Vineyard. We are an authorized Trek and Specialized dealer center and offer a full range of services. Edgartown Bicycles supports the Island through family, youth and community clinics, MTB and Gravel events, guided tours and weekly rides.

If you are looking to be a key member of an award-winning team we'd love to talk. We are looking for an experienced Bike Mechanic who can be the go-to leader for our busy service team. A mechanic's mechanic with a deep passion for cycling, who knows bicycles and parts. A seasoned leader with a proactive, problem-solving team attitude and great personality are the characteristics we seek. 3-5+ years prior experience working as a bicycle mechanic is a requirement for this position.

In this job you will assist our team and work independently,

• Help coordinate daily/weekly service workflow,
• Assemble and prepare bikes for sale.
• Perform a variety of service functions on customers' bikes, including tune-ups, flat tire repairs etc.
• Provide customer service through direct and detailed interaction with customers.
• Assist with sales as needed.

You are:

• Able to see around corners
• Mechanically skilled
• Dependable
• People-oriented
• Able to work independently
• Detail-oriented
• Positive & friendly
• Able to multitask to meet deadlines
• Good at solving problems
• Able to listen and follow directions

Duties Pending Skill-set & Role

Duties include but are not limited to:

• Apply shop standards and follow protocols in the assembly and repair of bikes (includes tuneups, flat tire repairs, gear adjustments, accessory installations etc.)
• Evaluate the mechanical condition of bikes and determine what is needed to properly repair
• Follow detailed work and sales orders to accurately complete job and paperwork
• Assist in receiving and accurately checking in bicycle & parts orders
• Maintain shop cleanliness including bench and common workspace.
• Align wheels, adjust brakes and brake pads, adjust shifter & brake cables, install tires etc.
• Explain basic product information to customers who are picking up new bikes or rentals
• Other duties as needed/assigned.
• [Social Media content creation and posting]
• [Sales pending knowledge and experience]

Requirements

Requirements include but are not limited to:

• Minimum 3 year experience working as a technician/mechanic in a bike shop.
• Bike assembly experience
• Work in a team environment committed to providing an exceptional customer experience
• Strong attention to detail and directions
• Ability to clearly communicate with other employees and customers in a friendly, professional manner
• Interest in developing own skills, knowledge and career as a professional trades-person
• Availability to work a flexible schedule based on seasonal business needs, some evenings & weekends are required
• Ability to lift bicycles and boxes that weigh between 20-45 pounds

Additional job requirements

Preferred candidates will have knowledge and experience in any or all of the following systems :

• Prior experience working as a mechanic in a bicycle shop
• Experience with warranty policies and communication with vendors is a bonus
• Diagnostic testing for electric drive-trains and e-bikes a bonus
• Super bonus - wheel building and minimal shock/suspension overhaul and tuning

Benefits

• We offer housing to qualified employees that are working full-time 5-6 days a week
• We offer a very competitive hourly wage (with pay commensurate with shop experience)and in measurement to housing cost.
• Generous discounts on bikes and gear
• A reputable business that values & takes pride in its employees and the community
• An authorized retailer, with an opportunity to work on all types of bikes in all price ranges, including electric bikes.
• Overtime is paid for any hours over 45+ along with additional benefits considering housing is a premium on Martha’s Vineyard
• This is a full-time, seasonal position

About Us

Edgartown Bicycles is an award-winning bicycle retailer. Since opening in 1975, Edgartown Bicycles has earned a reputation for providing exceptional sales and service and community experiences. Visit https://edgartownbicycles.com/ for quick look of the shop and contact information.

About Martha’s Vineyard - It’s an island with a mainland country vibe. We have a solid gravel/MTB riding scene with good trail. The road biking scene is robust as well with very well organized rides happening across the island all week. Excellent beaches to relax at after working along with a couple towns that host live music with excellent food.

Thanks for taking the time to read this! We are a dedicated team of cycling and outdoor enthusiasts who also operate an exceptional bike shop on a beautiful island! Come meet the team and drop into one of the best, most close-knit cycling communities anywhere!

Pay: $21.00 - $30.00 per hour

Work Location: In person