Bilingual Assistant Sales Lead

POSITION TITLE: Assistant Sales Lead

RESPONSIBILITY: This position works alongside the Sales Manager to act as a liaison, oversee sales/customer service rep staff. Contributes to the overall company success by ensuring sales goals are met.

DEPARTMENT: Sales Department

REPORTS TO: Sales Manager

HOURS/SCHEDULE: Full-Time, Monday – Friday 9:00AM-5:00PM Sunday - Occasionally

DRESS CODE: Business Casual Attire

PAY RATE: $23.00 - $28.00 per hour

KEY DUTIES AND RESPONSIBILITIES:

Responsible for setting the example for customer engagement that exceeds industry standards

Conduct training, coaching, developing and motivating sales/customer service reps to achieve maximum sales productivity

Assist Sales Manager with leading the sales team and server as the expert on company culture, sales operations and policies and procedures

Create and implement strategic sales plans

Recover customers, build and maintain client relationships

Assist sales staff when handling customer complaints, provide appropriate solutions and alternatives within time limits to improve customer satisfaction

Attend outside customer meetings with sales/customer service reps

Assist Sales Manager with sales presentations

Establish individual and annual sales goals for team members

Provide periodic reports

Stay updated on industry trends and market conditions to identify new business opportunities

Collaborate across departments to ensure smooth coordination and drive overall business success.

Other functions and tasks as assigned by your manager.

EDUCATION REQUIREMENTS:

High School Diploma

WORK EXPERIENCE REQUIREMENTS:

Strong leadership qualities

Strong delegation skills and strategic thinking

Minimum of 4 years sales experience with at least 2 years of sales management experience

Ability to coach and supervise staff, included but not limited to, organizing, delegating, training and motivating sales team

Proficient in Microsoft Office 365, particularly Excel, Word, and Email

Bilingual – English and Spanish (must)

Exhibit good decision making, problem solving, demonstrate great communication, organizational skills and detailed-oriented.

Strong phone contact handling skills and active listening

Ability to travel out of state

PHYSICAL REQUIREMENTS:

Ability to sit for prolonged periods of time