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Bilingual Defense Case Manager

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Description:

About The Jeffcoat Firm
At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment.

Position Summary

This position guides clients through the Criminal Defense case process, including communicating with the Courts, Prosecutors, and Law Enforcement. The Criminal Defense Legal Assistant will be a primary point of contact for the client. The work is fast-paced and collaborative, working alongside Criminal Defense Attorneys, and Case Managers.

Essential Functions

  • Managing attorney calendar, court appointments, client meetings, and answering phone calls.
  • Assisting in the preparation of motions, discovery requests, and affidavits.
  • Answering client questions about their case.
  • Drafting correspondence, and legal documents.
  • Maintaining case files and updating case management software.
  • Responsible for correctly documenting activity in case files.
  • Conducting client intake interviews and obtaining relevant information
  • Coordinating with clients, court staff, law enforcement, and solicitors.
  • Assisting with trial preparation, including organizing discovery and files.
  • Attends required morning and monthly meetings.
  • Performs other job duties and responsibilities as assigned.

Work Environment

Work Hours

Monday – Friday 8:00am – 5:00pm

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Demands

Ability to speak, see, and hear other personnel. Ability to communicate both in verbal and written form. Capable of using a telephone and computer keyboard. Able to lift up to 10 pounds. Ability to travel within the facility and to other locations as required.

Why Join Us:

  • Competitive Compensation: $23-$28 per hour, based on experience.
  • Work-Life Balance: Limited overtime, with a maximum of 5 hours per week.
  • Comprehensive Benefits: Medical, dental, vision, 401(k) with employer contribution, parental leave.
  • Paid Time Off & Holidays: Generous vacation policy plus 12 paid holidays annually.
  • Community & Giving Back: Paid Volunteer Time Off to support causes you’re passionate about.
  • Growth Opportunities: Supportive leadership, transparent communication, and ongoing training to advance your career.
Requirements:

Required Education / Experience

  • Minimum High School Diploma or GED required. Bachelor's degree and/or Paralegal Certificate or equivalent experience preferred.
  • Minimum of 1 year experience in Criminal Defense and/or Criminal Court experience.
  • Familiarity with state and federal court procedures and rules preferred.
  • Bilingual Speaking (English/Spanish)
  • Strong interpersonal, communication and writing skills.
  • Proficiency in Microsoft Office.
  • Ability to multi-task, and work both within a team and independently.

Competencies

  • Superb written and verbal communication skills.
  • Strong time-management skills.
  • Flexibility and a willingness to problem-solve.
  • Ability to maintain the highest level of confidentiality.
  • Empathy and compassion for clients and co-workers.
  • A readiness to embrace and capitalize on evolving technology.
  • Prioritization of collaboration, efficiency and timeliness.
  • Enthusiasm for community involvement and the Jeffcoat brand.

Our Commitment to Diversity & Inclusion The Jeffcoat Firm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Application Process: If you are unable to apply online due to a disability, please contact Talent Acquisitions at hiring@thejeffcoatfirm.com.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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