Bilingual Multicultural Advocate

The Multicultural Advocate supports survivors of domestic violence from diverse cultural, linguistic, and ethnic backgrounds by ensuring equitable access to all agency services. This position focuses on providing culturally responsive advocacy, crisis intervention, and support that honors each survivor’s unique identity, experience, and values. The Multicultural Advocate builds trust and bridges communication between survivors and service systems, helping to reduce barriers related to language, culture, and immigration status.

Working closely with other advocates, and community partners, the Multicultural Advocate promotes inclusivity and understanding within the agency and the broader community. Responsibilities include conducting outreach and education to multicultural communities, assisting with safety planning, providing trauma-informed case management, accompanying clients to court or appointments, and connecting survivors with culturally relevant resources.

Job Functions:

• Familiarity with immigration law, regulations, and procedures to ensure compliance and provide effective information.
• Maintain consistent contact with clients to monitor their progress, identify any emerging needs, and ensure the safety plan is effective.
• Meet with clients that include but not limited to defining goals both long and short term, helping clients to locate resources needed, identifying barriers as they arrive and options to solve the barriers and developing a rapport that supports the client’s freedom of choice.
• Connect clients with other community resources, social services, and attorneys when experts’ advice is needed.
• Provide information on CFVC services, outside referrals, domestic violence dynamics and its effects on adults and children.
• Coordinate the Spanish Domestic Violence support group between 1-3 times per month, as needed, from 6pm-7:30pm.
• Coordinate the Leadership Workshop in person, between 3-5 Saturdays per year, from 9:30am-1:30pm.
• Serve as a point of contact between survivors, law enforcement, prosecutors, and other support services agencies.

The ideal candidate demonstrates deep cultural humility, fluency in one or more languages other than English, and a strong commitment to empowering survivors while advancing equity, inclusion, and social justice.

Knowledge & Skills:

Knowledge, Skills, and Abilities Needed:

• Proficient in Motivational Interview Techniques
• Ability to communicate effectively orally and in writing for explaining complex information and advocating for clients
• Writing abilities, and the capacity to manage multiple cases and deadlines efficiently
• Organizational, problem-solving and conflict resolution skills
• Knowledge on trauma-informed care
• Ability to work effectively with clients from diverse cultural and linguistic backgrounds. Speak and understand English and Spanish proficiently
• Ability to handle crisis situations in a calm, deliberate manner
• Familiarity with community resources and service providers
• Knowledge of the basic dynamics of domestic violence and crisis intervention techniques
• Stay informed of the latest changes in Immigration Law
• Demonstrated commitment to continuous learning and professional development

Education and Formal Training:

MSW, Criminal Justice, Counseling, Women’s Studies, Human Services or Psychology.

Work Experience:

Two years’ experience in a social service agency working with diverse populations around issues of poverty and homelessness as it relates to domestic violence and immigration.

Required to work in the office 3 times per week (Monday, Wednesday and Thursday) and remote work from home 2 times per week (Tuesday and Friday)