Louis Law Group is a high pace property insurance litigation law firm seeking a bilingual receptionist/legal assistant. The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Candidates must be fluent in English and Spanish.
Candidates must have a minimum of a High School Diploma or equivalent and have a background in customer service. Experience in the legal field highly desired.
This is NOT a remote position.
Candidate must also have the following:
- Communicating with clients, insurance adjusters and medical providers.
- Serve as the initial point of contact for potential clients via phone, email, and in-person consultations.
- Conduct thorough intake interviews to gather essential information about the client's case.
- Accurately document client information and details of the incident.
- Schedule consultations and follow-ups with attorneys as needed.
- Ability to prioritize work load based on deadlines.
- Ability to effectively manage and prioritize a large caseload.
- Performing other support tasks.
- E-filing experience.
- Performing other support tasks.
- Ability to work flexible schedule
- Must have switchboard experience and experience with multiple phone lines
- Excellent computer skills including Word and Excel
- Strong communication skills
- Must be organized and able to multi-task
- Must have a positive and upbeat attitude
- Must Speak Spanish
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Administrative: 1 year (Required)
- Law office: 1 year (Preferred)
Language:
Work Location: In person