Al-Futtaim Automotive

A leading automotive firm based in Dubai is seeking a Senior Customer Services Representative. This role focuses on aftersales customer interactions, ensuring satisfaction through effective communication in both English and Arabic. Candidates should have a minimum of 2 years' experience in a customer service role, preferably in contact centers, and possess strong interpersonal skills. The ideal candidate will effectively manage administrative tasks related to customer contracts while achieving performance metrics. Join a dynamic team promoting customer excellence.

Bilingual role requiring English and Arabic

Focus on customer satisfaction and excellence

Engage customers in both English and Arabic to elevate their experience with a renowned Dubai automotive leader. As a central contact point post-sale, ensure satisfaction, resolve inquiries, and handle contract administration while meeting performance goals. Join a vibrant team where your interpersonal flair makes an impact.

Bilingual Senior Aftersales & Customer Service Lead

Customer Service

Aftersales Support

Contract Management

Performance Metrics

Interpersonal Skills

Communication Skills

Customer Relationship Management (CRM)

Join Al-Futtaim Automotive and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.