Bilingual Warehouse Dock Operations & Billing Specialist

Join our warehouse team

Help us deliver smooth, on-time operations while ensuring every invoice is correct. You’ll be the bridge between our warehouse clerical staff, corporate colleagues, drivers, customers, and suppliers.

What you will do

• Invoice Accuracy & AR: Review each client invoice, maintain active files for open balances, and produce aging receivables reports.
• Driver & Dock Coordination: Check drivers in/out throughout the day, assign doors, and print BOLs and outbound paperwork.
• Shipment Verification: Obtain and verify shipper release numbers, destinations, and trailer identifiers.
• Scheduling & Inventory: Monitor product inventories, track load progress, and assess schedule impacts.
• Data & Reporting: Enter data daily with speed and accuracy; compile and complete time-sensitive operational and customer delivery reports.
• Customer Support: Manage calls and correspondence (email, letters, packages), assist with inquiries, and resolve problems.
• Proactive Communication: Analyze trends in delivery performance and share updates with customers ahead of issues.
• Supplier Relations: Build effective relationships with suppliers to hit cost, quality, and delivery targets.

What sets you up for success

• High school diploma or GED
• At least 2 years in customer service
• Proficiency with Microsoft Office; Office 365 familiarity preferred
• Strong computer aptitude and rapid, precise data entry
• AS400 knowledge is a plus
• Reliable, energetic, organized, and comfortable in a fast-paced warehouse setting

Why this role matters

From accurate billing to well-orchestrated dock activity, you’ll keep information moving and stakeholders aligned—so orders leave on schedule and customers stay informed. Bilingual communication helps you support a diverse set of drivers and clients.