Billing Administrator

Billing Administrator – Atlanta, GA

About the Role

Netlink Voice is looking for a detail-oriented Billing Administrator to join our team. You will be the backbone of our revenue cycle, ensuring that our clients are billed accurately and on time for our telecommunications services.

Responsibilities

• Generate and distribute monthly recurring invoices for VoIP, data, cabling and networking and managed services.
• Audit billing records against contracts to ensure all services are captured and priced correctly.
• Monitor accounts receivable, follow up on overdue payments, and resolve billing disputes with a professional, customer-first attitude.
• Update client records, including plan changes, credits, and contact information, within our billing platform.
• Assist management with monthly revenue reports and usage analysis.
• Identify bottlenecks in the billing cycle and suggest ways to streamline our "quote-to-cash" process.

Candidate

• You have a knack for numbers and a high degree of accuracy.
• Proficiency in Microsoft Excel and experience with billing software or ERP systems.
• You can explain complex billing issues to clients in a way that is clear, empathetic, and firm.
• You must be a proactive communicator

Qualifications

• 2+ years in billing, accounts receivable, or a similar financial administrative role.
• Experience in Telecommunications or SaaS billing is a major plus
• A proven track record of meeting strict monthly deadlines.

Job Type: Full-time

Pay: From $40,000.00 per year

Work Location: Hybrid remote in Atlanta, GA 30332