Billing Assistant

Job Responsibility :

· Doing admissions of patients and registration.

· Cash or credit and payment collection of patients.

· Scheduling the appointments for services and consultations.

· Modifying the appointments if needed.

· Giving the information to the patient about the pre- investigation steps to be followed before the procedure by respective diagnostic department.

· Responsible for entering patient’s admitting information into the computer and routes printed copy to the concerned department.

· Gathered and verified relevant information and completed necessary procedures to schedule and inpatients and outpatients.

· Scheduling and modifying the appointments for services and consultations.

· Explaining patient regarding the charges about the services and test at the time of taking appointment.

· Handling grievances relating to billing and operations.

· Making bills of OPD Patients.

· To prepare IPD bill of self as well as company patients as per SOC

· To co-ordinate with patients, doctors as well as insurance companies.

· Liason with Insurance Companies and TPA corporate companies.

· Must be aware of norms of insurance sector.

· In case of cashless hospitalization, should able to make proper communication with doctors about their charges.

. To do procedure for getting final approval from company in case of cashless hospitalization.

· Assist HOD for procedure regarding tie up with Insurance company and TPA.

· After successfully discharge of co. patient, should able to make documentation to send final bill along with all relevant original documents to that particular company.

· Take follow up for payment with insurance companies.

· Fill all types of reimbursement claim forms of various insurance companies for non-cashless patients.

· Undertake duties in accordance with departmental policies and procedures.

· Deal with all Reception queries and complaints in a courteous and timely manner.

· Issue M R Numbers, OPD sheets, Stickers, make up medical records and other administrative documents as required.

· Provide efficient and effective administrative support during our staffs tests, or procedures.

· Respond to all enquiries regarding hospital facilities or re-direct enquires to the correct departments when needed.

· Ensure that all staff and Patients are fully aware of hospital charges, ascertaining methods of payment.

· Assist patient with booking further tests or consultations.

· Admissions of IPD patients with proper documentation and inform to casualty.

· Handle minor complaints with immediate action and follow up

· To use proper channels of communication for any problems or grievances related to work.

· Be responsible for the reporting of accidents, untoward problems and record such incidences according to policy.

· To accurately generate bills and collect payment through Cash/ Card/from patients.

· Submit collection of cash/and collection reports to cashier on daily basis.

· Inform & submit credit bills and concession bills to your HOD on daily basis.

· Admissions of Patient as per the instruction given by consultant, complete procedure as per instruction givenby management.

· If required you have to do multitasking.

· Any other work given by the administration and CMD.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person