Billing - Assistant Manager

About the Role: To lead and manage the complete billing lifecycle, beginning from customer onboarding through invoicing, payment collections, tax compliance, and issuance of No Dues Certificates (NDCs).

This role is pivotal in ensuring the accurate and timely generation of invoices, maintaining a healthy receivables cycle, and ensuring full compliance with applicable tax regulations.

Responsibilities:

• Coordinate with Sales, Operations, Legal, and IT teams to ensure smooth customer onboarding.

• Verify and maintain customer KYC, GST details, agreement copies, rate contracts, and credit terms.

• Set up accurate customer profiles, rate structures, and billing parameters in the ERP system.

• Ensure customer codes are activated only after completion of all mandatory documentation.

• Ensure accurate and timely invoice generation as per service delivery and agreed terms.

• Reconcile service data (AWB, PODs, shipment logs) before invoice creation. Manage auto/manual billing cycles based on contractual obligations (daily, weekly, fortnightly, monthly).

• Issue credit notes, debit notes, and revised tax invoices as required. Monitor and correct any invoice disputes in coordination with operations & sales.

• Track outstanding receivables and share regular reminders/follow-ups with customers. • Share aging reports with internal teams and highlight payment delays or disputes.

• Proactively manage DSO (Days Sales Outstanding) and escalate overdue accounts. Coordinate with the credit control team to enforce agreed payment cycles and credit limits.

• Build and maintain strong financial communication with customer accounts/finance teams.

• Ensure GST-compliant invoicing and accurate application of tax codes (IGST, CGST, SGST).

• Work closely with the finance/taxation team for GST reconciliation, TDS entries, and compliance filing.

• Support in preparing documentation for statutory and internal audits. Ensure adherence to government norms related to air cargo billing and freight charges.

• Process and issue NDCs to customers upon completion of account closure, full payment, or contract expiry.

• Coordinate internally to verify that all outstanding dues, disputes, and claims are settled.

• Maintain NDC issuance register and share with senior management monthly for tracking.

• Generate customer-wise revenue reports, outstanding reports, and billing summaries.

• Share collection forecasts, variance reports, and escalation summaries with management.

• Analyze billing trends, exceptions, credit utilization, and recovery efficiency.

• Provide insights to management to optimize customer credit terms or rate adjustments.

Key Requirements:

Experience: 5-8 years of relevant experience in billing & receivables in logistics, air cargo, or supply chain domains. Technical Proficiency: Hands-on experience in ERP software and Advanced Excel.

Job Type: Full-time

Pay: ₹30,000.00 - ₹38,000.00 per month

Work Location: In person