Billing Business Manager

You’re the person people trust to get billing right—especially when it’s complicated.

• Do you bring strong Medicare and Medicaid billing experience and love owning the details?

• Do you move fast, stay organized, and keep calm when priorities shift?

• Do you enjoy working closely with clinical, admissions, and finance teams to keep billing accurate and timely?

Frasier is seeking a knowledgeable, detail-driven Billing Business Manager to lead resident billing and accounts receivable across private pay, Medicare, Medicaid, and insurance programs. This role is ideal for someone who enjoys ownership, problem-solving, and cross-departmental partnership. You’ll play a critical role in ensuring billing accuracy, regulatory compliance, and a positive experience for residents and families—bringing confidence, care, and consistency to every step of the billing process

WHO WE ARE

As a nonprofit 501(c)(3) Life Plan retirement community rooted in Boulder since 1960, Frasier is on a mission: to build a community that inspires and celebrates life.

What makes us stand out? Our values-based culture. We foster community, cultivate curiosity, inspire excellence, and lead with respect and accountability in every interaction.

OUR INVESTMENT IN YOU

Pay Range: $22.75-$34.90 per hour based on experience and qualifications.

Applications will be reviewed as they are received and accepted until March 31, 2026, or until the position is filled

Comprehensive Benefits That Wow

• We’ve got you covered — Frasier pays 83% of your Health, Dental & Vision premiums

• Grow your future — 401(k) with 100% match on the first 5%

• Security you can count on — Employer-paid Disability & Life Insurance

• Recharge and refresh — Generous PTO, up to 18 days/year

• Invest in yourself — Tuition reimbursement up to $5,250 annually

Perks That Make Life Better

• Stay strong for free — On-site fitness center at no cost

• Support when you need it — Free Employee Assistance Program (EAP)

• Move more, spend less — YMCA membership for just $10/month

• Commute made easy — Free EcoPass for full-time team members

Why You’ll Love Working Here

• Make an impact, daily — support nearly 500 residents in living vibrant lives.

• Grow here — training + real advancement.

• Belong here — join a collaborative, inclusive community.

• Be inspired — work in beautiful Boulder with mountain views that uplift your day.

WHAT YOU’LL OWN

Billing Operations (Medicare & Medicaid Focus)

• Manage resident billing across Medicare, Medicaid, private pay, and insurance, ensuring accuracy, compliance, and timely submission.

• Partner with thirdparty billing vendors and external payers to resolve claims, denials, and followup items.

Census Accuracy & Revenue Integrity

• Maintain accurate resident census data and collaborate with admissions, clinical, and finance teams to prevent billing errors.

Cash Receipts & Accounts Receivable

• Oversee cash receipts, deposits, accounts receivable, and reconciliations to ensure accurate financial records.

Regulatory Reporting & Audit Support

• Prepare billing and census reports for CMS, State agencies, and regulators, and support audits and reviews as needed.

WHAT YOU KNOW AND HAVE EXPERIENCED

• Strong working knowledge of Medicare and Medicaid billing, including payer rules, documentation requirements, and timelines.

• Experience in a hospital, skilled nursing, or senior living environment where regulatory compliance and billing accuracy are critical.

• Solid understanding of accounts receivable processes and general ledger concepts.

• Experience coordinating with third-party billing vendors and external payers.

• Proficiency using billing and accounting systems such as PointClickCare, Carefeed, Sage Intacct, Fullcount, or similar platforms.

• Associate degree in accounting, finance, healthcare administration, or equivalent experience required.

• Progressive experience in healthcare billing and accounts receivable; supervisory or lead experience preferred.

YOU’LL BE A GREAT FIT

• Are detail-oriented and take pride in getting billing right the first time

• Stay calm and solution-focused when managing complex payer issues

• Communicate clearly with residents, families, and cross-department partners

• Enjoy ownership, accountability, and improving processes
• Value teamwork and want to be part of a mission-driven community

WHAT WE DO

At Frasier, we create a vibrant lifestyle for seniors through a full continuum of care—independent living, assisted living, memory support, and skilled nursing. More than 300 dedicated team members help nearly 500 residents thrive with exceptional dining, wellness programs, health services, and engaging activities.

We honor our rich history while shaping the future with innovation, compassion, and a commitment to excellence.

EEOC

Frasier is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where every employee feels valued, respected, and empowered.

To protect our residents, an annual Flu vaccine, TB test, Drug Screen and Background Check are conditions of employment. COVID vaccination is encouraged but not required.

EQUAL OPPORTUNITY EMPLOYER

EQUAL HOUSING OPPORTUNITY

DRUG FREE

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