Billing Clerk

Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country.

We are hiring a Billing Clerk that will be responsible for the accurate preparation, submission, and follow-up of Medicaid and third-party claims to ensure timely reimbursement and compliance with state and federal regulations.

Schedule: Full-time Monday to Friday 8am-4:30pm

Pay Rate: Starting at $20/hr based on experience

Benefits:

• Health, vision and dental insurance
• Life Insurance
• 401k plan with company match
• Tuition Reimbursement
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Advancement Opportunities
• Employee Discounts
• and More!

Job Responsibilities:

Billing Responsibilities

• Generate, review, and distribute Medicaid and third-party payer invoices in accordance with contract terms, billing schedules, and internal policies.
• Verify accuracy of billing data, supporting documentation, pricing, and customer information.
• Research and resolve denied, rejected, and/or unpaid claims in a timely manner.
• Process adjustments, credit memos, and rebill as needed.
• Maintain billing logs, invoice files, and audit-ready documentation.
• Collaborate with internal teams to clarify billing issues or obtain missing information.

General AR Support

• Assist with AR aging reviews and customer follow-up as needed.
• Maintain organized records for billing and cash application processes.
• Support internal and external audit requests.
• Participate in process improvements, SOP updates, and system enhancements.
• Back up others in the department as necessary.

For a full and complete list, please contact HR

Knowledge and Abilities:

• Strong Excel skills (sorting/filtering, VLOOKUP, pivot tables preferred).
• High level of accuracy, attention to detail, and organizational ability.
• Strong communication skills and customer service orientation.
• Ability to manage multiple deadlines.

Qualifications:

• High school diploma or equivalent required; associate degree in accounting or business preferred.
• 1–4 years of experience in billing, Medicaid/Managed Care Organizations (MCOs) preferred.

We'd love to see your application! Apply online today at www.BenchmarkHS.com/Careers.

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.

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