Job Overview
We are seeking an energetic and highly organized Billing/patient Coordinator for our Dental practice. Your expertise will support our commitment to financial integrity and operational excellence, helping us deliver exceptional service to our patients.
Duties
- Greet patients warmly and manage check-in/check-out process
- Schedule and confirm appointments efficiently to optimize provider and hygiene schedules
- Support functions including patient records , insurance billing, and clinical documentation using practice management systems Dentrix
- Manage financial operations including treatment plan presentation, insurance estimates, collections
- help with insurance verification, claims submission, follow-ups, and appeals to maximize reimbursement
- Maintain up-to-date knowledge of dental terminology, CDT coding, and practice protocols
- Support daily operations including patient flow, schedule optimization, and customer service excellence
Requirements
- Minimum 1 year of experience in a dental office, preferably in front desk, patient coordination, or receptionist roles
- Strong understanding of dental insurance, including Explanation of Benefits (EOBs), verification of coverage, and patient financial responsibility
- Experience with insurance claims submission, tracking approvals, and handling denials or appeals
- Proficiency in dental practice management software such as Dentrix, Eaglesoft, Open Dental, or similar platforms
- Excellent customer service and communication skills; ability to explain procedures, treatment plans, and billing clearly to patients
- Strong organizational skills and ability to multitask in a fast-paced dental environment
- Knowledge of HIPAA compliance and handling patient information confidentially
- Comfortable with phone systems, appointment scheduling, and patient reminders
- Basic administrative skills, including data entry, filing, and record management
- Ability to work collaboratively with dentists, hygienists, and clinical staff to ensure smooth patient flow
- Professional demeanor, positive attitude, and commitment to patient satisfaction
Join us as a Practice Coordinator to make a meaningful impact on our healthcare team! Bring your passion for efficient practice management and your expertise in medical office operations to help us deliver outstanding patient care while fostering a positive work environment. This role is essential for maintaining the smooth running of our practice—your leadership will be valued every step of the way!
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Pay: $18.00 - $22.00 per hour
Work Location: In person