Billing Executive

Job Description

As a Billing and Accounts Receivable Specialist at our travel company, you will play a crucial role in managing financial transactions, billing, and accounts receivable related to travel services. Your responsibilities will include generating invoices, processing payments, tracking cancellations and refunds, and ensuring timely collections. You will also handle customer inquiries and billing-related issues in a professional and efficient manner.

Role & Responsibilities

1. Billing and Invoicing:

· Generate accurate invoices for travel services provided to corporate clients, retail customers, and travel agencies.

· Ensure invoices are sent to clients in a timely manner.

2. Accounts Receivable Management:

· Monitor accounts receivable, track outstanding payments, and reconcile customer accounts.

· Send regular statements to clients detailing their outstanding balances and payment due dates.

3. Cancellations and Refunds:

· Track and process customer cancellations, modifications, and refund requests for travel bookings.

· Generate credit notes or adjustments for canceled bookings and billing errors.

4. Payment Processing:

· Process incoming payments accurately and in compliance with company policies.

· Record financial transactions promptly and maintain organized records.

5. Customer Communication:

· Provide excellent customer service by addressing billing inquiries, payment reminders, and resolving payment disputes professionally.

6. Financial Recordkeeping:

· Maintain organized and accurate records of all financial transactions, invoices, and credit notes.

· Ensure that records are compliant with tax regulations and financial standards.

7. Compliance and Reporting:

· Ensure compliance with relevant tax regulations, invoicing laws, and company billing policies.

· Generate reports on accounts receivable status, outstanding payments, and billing trends for management review.

8. Problem-Solving:

· Investigate and resolve billing discrepancies, disputes, and issues with customers or internal departments.

· Collaborate with internal teams to rectify errors promptly.

9. Collaboration:

· Work closely with the sales, customer service, and finance teams to streamline billing processes and enhance customer satisfaction.

10. Continuous Improvement:

· Identify opportunities for process improvements in billing and accounts receivable functions for increased efficiency and accuracy.

Qualifications:

· Bachelor's degree in finance, accounting, business administration, or related field (or equivalent work experience).

· Strong understanding of accounting principles and practices.

· Proficiency in billing and accounting software systems (e.g., QuickBooks, SAP, Oracle).

· Excellent attention to detail, communication skills, and customer service abilities.

· Previous experience in billing, accounts receivable, or a similar financial role.

· Strong organizational and time management skills.

· Ability to work in a fast-paced, dynamic environment.

· Ethical standards and confidentiality in handling financial information.

Job Type: Full-time

Pay: KD275.000 - KD300.000 per month

Experience:

• Accounting: 2 years (Preferred)