Billing Specialist

Billing Specialist

Full Time

** Pay between $18-19/hour **
Pay rate based on experience

At Genacross Lutheran Services, we've been serving individuals, families, and communities for over 160 years. As a faith-based nonprofit, our team is driven by compassion, integrity, and a commitment to making a meaningful difference every day.

We are currently seeking a Billing Specialist to support our financial operations through accurate billing, collections, and accounts receivable management across our ministries.

What you'll do as a Billing Specialist:

• Manage billing and collections for accounts receivable, ensuring accuracy and timeliness
• Generate and submit billing for Medicare, Medicaid, Hospice, Managed Care, and private pay accounts
• Reconcile census data and complete month-end closing processes
• Review accounts receivable aging reports and assist with monthly financial reporting
• Follow up on outstanding balances and support collection efforts, including escalations when needed
• Communicate with residents, families, and case workers regarding account questions and billing details
• Collaborate with admissions and social services teams to ensure accurate resident information
• Maintain compliance with Medicaid/Medicare regulations and stay current on billing practices

Billing Specialist Requirements:

• Associate's degree in Accounting or related field (preferred)
• 3-5 years of billing or collections experience (healthcare or long-term care preferred)
• Strong knowledge of Microsoft Office (Excel, Word, Outlook)
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Excellent interpersonal skills.

• Ability to handle sensitive conversations with professionalism and empathy
• Detail-oriented with the ability to manage multiple priorities

Why Join Genacross?

We value our team members and offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life insurance
• 401(k) with 4% employer contribution
• Paid time off (PTO)
• Short-term disability coverage
• Health savings account (HSA)
• Employee assistance program (EAP)
• Tuition reimbursement
• Employee discounts

Join Genacross Lutheran Services - A faith-inspired career starts here.