What We Offer:
Monday - Friday Hours: 7AM - 6PM (Flexible)
The Billing Specialist is responsible for ensuring accurate and timely billing by reviewing and resolving claim issues within the Epic system. This role supports revenue cycle operations by managing claim edits, resubmissions, and account follow-ups while providing excellent billing-related customer service.
Key Responsibilities:
Review, correct, and resolve claim edits in Epic to ensure clean claim submission
Process claim resubmission requests, including corrections and documentation, in Epic
Manage and work accounts with DNB/DNFB statuses to prevent billing delays
Respond to billing customer service requests from patients, payers, and internal teams
Research billing discrepancies and ensure compliance with payer and regulatory requirements
Maintain accurate documentation and follow established billing workflows
Qualifications & Skills:
Experience working with Epic billing modules preferred
Knowledge of medical billing processes and insurance claim workflows
Strong attention to detail and problem-solving skills
Effective communication and customer service abilities
Ability to manage multiple tasks in a fast-paced environment
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Education: High School or GED required.
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Experience: Work experience in medical billing or hospital coding, claims processor– preferably medical claims for an insurance carrier, or Clerical/Billing experience in a medical office, required.
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Licensure/Certification/Registration: Certified Medical Billing/Coding, preferred.
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Additional Skills Required:
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Excellent communication skills requiredAbility to successfully complete generic and department specific skills validation and competency testing.
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Must display excellent customer service skills and excellent computer skills.Must be able to multi-task and be a team player.
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Must be able to work overtime as required.
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Must be self motivated, able to work independently without constant supervision and a critical thinker.
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Must be flexible, able to meet deadlines and adaptable to change.
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Ability to communicate effectively and professionally.
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Detail oriented and strong organizational skills.
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Aware of HIPAA laws.
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Familiar with Microsoft Office Applications.Must be able to manage your time with tasks assigned.
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Additional Skills Preferred:
- Basic medical terminology.
- Insurance guidelines.