Biospecimen Technician

Position Objective: Provide support services for the Biospecimen Core as a Biospecimen Technician. The Biospecimen Core (BSpC) will enforce and maintain compliance of NHLBI investigators to policies and regulations pertaining to human biospecimens. BSpC will facilitate and accelerate research goals and ensure proper care and handling from specimen receipt to analysis and final disposition.

Duties and Responsibilities:

The candidate shall be responsible for the following:

Helpdesk Support for biospecimen database:

• Respond to incoming biospecimen database helpdesk requests from end users through e-mail and/or by phone
• Build rapport with helpdesk customers
• Assists with data entry
• Address hardware issues in-person (i.e. printers, transmitters, etc.)

Inventory of Frozen Biological Samples:

• Organize specimens in freezers and discard specimens according to SOPs
• Investigate missing specimens and return found specimens to inventory
• Generate box layouts to reconcile specimens with database
• Reconcile data and create reports from the BSI to identify discrepancies
• Correct errors in the database
• Assign tasks in requisitions

Retrieve Frozen Samples from Inventory:

• Create requisitions to withdraw specimens
• Confirm database modifications
• Prepare specimens for shipment/ship samples: prepare shipping forms, proper shipping containers/boxes, and arrange for payment through purchase system (POTS)

Environmental Monitoring:

• Operate the Rees environmental monitoring system
• Manage the Annual Preventative Maintenance & System Validation Contract
• Develop, communicate, and maintain NHLBI Rees System Programming & Database Standards
• Schedule repairs with vendor as necessary
• Create and administer end user accounts, permissions, and access rights
• Inventory and stock hardware
• Assure compliance of vendors contract: preventative maintenance, annual validation and calibrations
• Prepare and/or update training material and frequently asked questions for end users

Basic Qualifications:

• High School diploma or GED is required.

Minimum Qualifications:

• Ability to work both individually and in a team-oriented environment
• Excellent verbal and written communication skills
• Must be organized, with a strong ability to multi-task, prioritize, and have a strong attention to detail
• Must possess a high level of independent judgment and accuracy
• Ability to make recommendations to effectively resolve issues by using judgment that is consistent with standards, practices, policies, procedures, and regulations or law
• Strong interpersonal skills, including sensitivity, discretion, and diplomacy, and an ability to establish and maintain effective working relationships with all staff members and customers
• Proficiency in the use of applicable computer software, and the ability to use office and lab equipment

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at recruiting@gapsi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.