Blood Bank Clerk II | University | Days

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Responsible for performing a variety of clerical duties to assist clinical personnel in Transfusion Services. Dispenses blood product according to Transfusion Services protocol and guidelines. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Responsible for performing a variety of clerical duties to assist clinical personnel in Transfusion Services. Dispenses blood product according to Transfusion Services protocol and guidelines. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Performs a variety of clerical duties to assist clinical personnel in Transfusion Services.
• Receives, screens, and routes department telephone calls, and provides informational assistance.
• Dispenses blood product according to Transfusion Services protocol and guidelines.
• Follows established procedures for quality control, ensures compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures.
• Performs other job functions as requested or assigned (less than 10% of time).

Education/Formal Training Requirements

• Required - High School Diploma or Equivalent

Work Experience Requirements

• Preferred - No prior work experience

Knowledge, Skills and Abilities

• Proficient in use of basic office equipment; multi-line phones; and data entry.
• Good organizational skills with ability to set priorities and meet deadlines.
• Proven record of providing excellent customer service.

Supervision Provided by this Position

• There are no lead or supervisory responsibilities assigned to this position.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are light to medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Exposure to blood products.
• Ability to react quickly to emergency situations.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.