BPO Account Lead - HR

As an Operations Client Lead, you will be at the forefront of driving transformation and innovation in the Finance function. Leveraging your extensive experience and functional knowledge, you will lead our Finance operational program at a single large-client or portfolio of clients, shaping their business and operational models and delivering long-term value through technology-driven solutions. You will lead and mentor a high-caliber team, work closely with senior client stakeholders and play a key role in expanding our Operations business.

Responsibilities:

• Client Relationship Management: Build trusted relationships with senior client leaders and advise on shaping solutions that meet their evolving needs. Position Accenture as a strategic partner, influencing clients long-term strategies and securing ongoing business opportunities.

• Sales Growth and Account Expansion: Drive sales growth by expanding the scope of services and offerings delivered on your account. Identify and create new opportunities that algin with client needs and goals.

• Technology-Driven Solutions: Lead client reinvention efforts by introducing and implementing emerging technologies that modernize client operations and enhance customer experience. Collaborate with business to ensure solutions drive continuous innovation and high performance.

• Complex Program Management: Oversee large-scale, multi-year programs ensuring delivery within scope, on time and within budget with ongoing focus on innovation. Manage cross-functional teams, mitigate risks and ensure delivery aligns with strategic goals.

• Team Leadership & Collaboration: Lead and inspire teams to design and execute actionable strategies. Work closely with multi-location teams to drive high performance and ensure the profitable delivery of our services.

• Innovation & Business Development: Continuously look for ways to expand services with the account, influence client strategy and drive business growth. Leverage your expertise and thought leadership to deliver forward-thinking solutions and position the firm as an industry leader

Basic Qualifications

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