Branch Manager

Branch Manager – Educational Training Institute (Dubai- AL Satwa )

Full-Time | Experienced Candidates Only

We are seeking a highly experienced and motivated Branch Manager to lead the operations of our well-established training institute in Abu Dhabi. The ideal candidate will have a strong background in the Education & Training sector, proven leadership skills, and the ability to manage admissions, sales, marketing, and day-to-day branch operations effectively.

Job Overview

As a Branch Manager, you will be responsible for directing all operational aspects of the branch, including admissions, sales performance, staff management, customer service, and compliance. You will ensure the smooth functioning of the institute while contributing to its growth and achieving monthly targets.

Key Responsibilities

• Oversee complete branch operations and ensure efficient daily workflow
• Lead, supervise, and motivate the admissions and front-office team
• Develop and execute strategies to increase student admissions and achieve monthly/quarterly targets
• Plan and coordinate marketing and promotional activities with the marketing team
• Ensure exceptional customer service, addressing student and parent inquiries professionally
• Build and maintain strong relationships with students, partners, and internal teams
• Monitor staff performance and provide coaching/training for improvement
• Maintain accurate MIS reports, documentation, and record management
• Ensure compliance with ACTVET, DOH, KHDA, ILM, CPD, and other relevant educational standards
• Prepare weekly/monthly branch performance reports for the management
• Handle branch-level problem-solving, decision-making, and conflict resolution
• Uphold high standards of professionalism, discipline, and service quality

Requirements

• Minimum 2–5 years of proven experience as a Branch Manager or Senior Supervisor in a Training/Education Institute
• Strong background in admissions, sales, and operations management
• Excellent leadership, communication, and team-handling skills
• Ability to meet targets, manage pressure, and resolve issues efficiently
• Understanding of educational accreditations, compliance, and training program structures
• Professional attitude with strong organizational and multitasking abilities
• Proficient in MS Office, CRM systems, and reporting tools
• Immediate joiners preferred

What We Offer

• Competitive salary package
• Monthly performance-based incentives
• Professional and supportive work environment
• Opportunities for career growth and leadership development

Job Type: Full-time

Pay: AED4,000.00 - AED5,500.00 per month

Application Question(s):

• Can you share your experience in this field?
• What is the status of your visa?
• What languages do you speak?
• Have you previously worked in a training institute, college, or education consultancy?
• When can you join if selected?
• Are you able to work in the evening
• If you are on a visit visa or company visa, will it be possible for you to take your own visa if we offer you the job?”

Work Location: On the road