Branch Manager

H&S Apparel is one of the fastest-growing men’s fashion brands in Karachi. We focus on quality, great prices, and excellent customer service. With multiple stores across the city, we are now looking for a Branch Manager who can lead store operations, deliver strong sales performance, ensure brand standards, and manage a dynamic retail team.

Job Responsibilities

Store Operations Management

• Oversee daily store operations and ensure smooth running of all retail activities
• Maintain high standards of cleanliness, visual merchandising, and store presentation
• Ensure adherence to company SOPs, policies, and retail guidelines
• Handle customer escalations and ensure top-level customer service

Sales & Performance Management

• Achieve monthly sales targets and drive overall store performance
• Monitor KPIs such as conversion rate, ATV, UPT, and stock turnover
• Implement sales strategies to boost revenue and improve customer experience
• Track individual and team performance on a regular basis

Team Leadership & Staff Management

• Supervise sales staff, cashiers, floor managers, and support teams
• Create shift schedules and ensure proper staffing throughout the day
• Provide coaching, guidance, and training to team members
• Maintain discipline, professional behavior, and strong teamwork within the branch

Inventory & Stock Control

• Oversee stock receiving, stocking, tagging, and display
• Monitor inventory accuracy and prevent stock loss or shrinkage
• Coordinate with warehouse and HO for replenishments, transfers, and out-of-stock items
• Ensure timely stock audits and maintain updated stock records

Customer Experience & Store Standards

• Make sure customers receive excellent service and product assistance
• Resolve customer complaints and provide quick solutions
• Maintain store ambiance, display standards, and product presentation

Reporting & Coordination

• Prepare daily sales reports, footfall records, and stock updates
• Coordinate closely with the HR, Accounts, and Operations departments
• Ensure timely submission of reports and updates to the Head Office
• Assist in implementing new retail strategies, promotions, and campaigns

Requirements

• At least 2–3 years of retail management experience (fast fashion preferred)
• Strong leadership, communication, and team-handling skills
• Must be able to manage store operations independently
• Good command over MS Excel, reporting, and retail systems
• Excellent problem-solving abilities and customer service mindset
• Ability to work under pressure and achieve sales targets
• Responsible, confident, and strong in decision-making

Salary Range

Market competitive — based on experience

How to Apply

Apply via Indeed or send your CV to: career@hnsapparel.com

Job Type: Full-time

Work Location: In person