Branch Manager

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Job Requirements

Job Title: Branch Manager

Key Responsibilities

Manage the day-to-day operations of the branch, including customer service, sales, and employee management
Develop and implement strategies to achieve branch targets and goals
Monitor and analyze branch performance, identify areas for improvement, and take corrective actions
Ensure compliance with all banking regulations and internal policies and procedures
Build and maintain strong relationships with customers, promoting the bank's products and services
Lead and motivate a team of branch staff, providing coaching and training as needed
Conduct regular performance evaluations and provide feedback to employees
Collaborate with other departments to drive business growth and enhance customer experience
Handle customer complaints and resolve issues in a timely and professional manner
Prepare and submit reports on branch performance and activities to senior management

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