Branch Manager

Location: Gujranwala
Reporting To: Regional / Zonal Manager

Job Purpose:
The Branch Manager will be responsible for managing overall branch operations, achieving sales targets, supervising the team, ensuring customer satisfaction, and maintaining smooth coordination between branch staff and head office.

Key Responsibilities:

• Manage daily branch operations and ensure smooth workflow.
• Achieve monthly sales and business targets.
• Lead, guide, and motivate branch staff for better performance.
• Monitor customer dealing and ensure quality service.
• Maintain proper records of sales, bookings, payments, and follow-ups.
• Coordinate with Head Office, Sales, Accounts, and Operations departments.
• Ensure compliance with company policies, SOPs, and reporting requirements.
• Handle customer complaints and resolve issues professionally.
• Prepare daily, weekly, and monthly branch performance reports.
• Identify new business opportunities and support market visits.
• Monitor team attendance, discipline, and overall productivity.
• Ensure proper follow-up with clients and business partners.
• Maintain branch environment, assets, and documentation.
• Support management in planning and implementing business strategies.

Required Skills & Competencies:

• Strong leadership and team management skills
• Good communication and customer dealing skills
• Sales and target achievement ability
• Problem-solving and decision-making skills
• Reporting and coordination skills
• Basic computer and MS Office knowledge
• Ability to work under pressure

Qualification:
Bachelor’s degree preferred.

Experience:
Minimum 3–5 years of relevant experience, preferably in travel, Umrah, sales, or branch operations.

Employment Type:
Full-time

How to Apply:
Interested candidates may share their resume at: career@meezabgroup.com

Job Type: Full-time

Work Location: In person