FIND_THE_RIGHTJOB.
Branch Operations Lead
JOB_REQUIREMENTS
Hires in
Not specified
Employment Type
Not specified
Company Location
Not specified
Salary
Not specified
Compensation
Branch Operations Leads typically earn $50,000–$60,000 annually, depending on experience, operational performance, and achievement of key business goals.
Branch Operations Leads typically earn $50,000–$60,000 annually, depending on experience, operational performance, and achievement of key business goals.
Compensation includes:
- Base salary of $40,000
- Performance-based commission tied to overall location revenue
- Monthly performance bonuses (up to $300)
- Health insurance (Blue Cross Blue Shield) with employer contribution
- 401(k) with employer match (where available)
- 15 days PTO, plus paid holidays and sick time
- $25/month phone stipend
Summary
TWO MEN AND A TRUCK® is seeking a hands-on, detail-oriented operations leader to support day-to-day execution at our Wilmington (Boston North) location.
This role is responsible for overseeing daily operations, supporting frontline supervisors and crews, enforcing safety and service standards, and ensuring efficient execution of schedules, staffing, and fleet readiness. You’ll work closely with the General Manager and leadership team to drive operational consistency and deliver a high-quality customer experience.
TWO MEN AND A TRUCK® is seeking a hands-on, detail-oriented operations leader to support day-to-day execution at our Wilmington (Boston North) location.
This role is responsible for overseeing daily operations, supporting frontline supervisors and crews, enforcing safety and service standards, and ensuring efficient execution of schedules, staffing, and fleet readiness. You’ll work closely with the General Manager and leadership team to drive operational consistency and deliver a high-quality customer experience.
This is a roll-up-your-sleeves leadership role best suited for someone who thrives in a fast-paced environment, values accountability, and enjoys coaching teams while keeping operations running smoothly.
What You'll Do
- Lead by example in communication, performance, attitude, attendance and work ethic; responsible for team development and motivation
- Interview, hire, and oversee new employee onboarding and training
- Assist with employee scheduling, dispatch of movers and drivers and daily record keeping
- Responsible for employee development, accountability and corrective action programs
- Professionally handle customers and their concerns and oversee the damage resolution process
- Coordinate and direct fleet maintenance and equipment inventory
- Promote safety and uphold safety procedures and policies; ensure compliance with all DOT regulations and FMCSA guidelines
- Implement and maintain proper DOT program using electronic logging devices
- Conduct safety spot checks to ensure all jobs are completed to standard
- Continually maintain thorough understanding of all company products, services, and promotions
- Assists in day-to-day organizational and clerical support tasks
- Help develop brand recognition in the community
- Other duties as assigned by General Manager
Who We're Looking For
- Highly motivated and driven individual
- High school diploma or GED required
- Driver’s license with good driving record
- Highly organized and detail oriented; ability to multi-task
- Strong decision making and problem-solving skills
- Effective communication skills
- Commitment to customer service
- Proficient with the following Microsoft applications: Excel, Word, and Outlook
- Willing to submit to a pre-employment background check and drug screen
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Wilmington, Massachusetts.
Similar jobs
No similar jobs found
© 2025 Qureos. All rights reserved.