Essential Functions of Position:
Guest / Food Service
Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms.
Responsible for greeting every guest with a smile and positive attitude
Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Ensures entire food selection is available daily and hours of operation are strictly adhered to.
Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area.
Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.
Supportive Functions:
Teamwork Skills
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Be available to help other departments in emergency situations
Perform other assignments as directed by supervisor.
Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
Education and Experience:
High school diploma or equivalent education preferred
No prior experience required. Hospitality experience desired
Specific Job Knowledge, Skills and Abilities
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate
that he or she can perform the essential functions of the job, with or without reasonable accommodation, using
some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating
service and taking disciplinary action when necessary.
Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer.
Knowledge of hotel food and beverage operations.
Knowledge of food and alcoholic beverages.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil
rights, occupational safety and health, wage and hour issues, and labor relations
Be knowledgeable about state regulations regarding health policies
Physical Requirements
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length.
Must be able to exert well-paced ability in limited space.
Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
Must be able to lift up to 50bs on a regular and continuing basis.
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors
and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and
depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Other Job Requirements:
Food handler's permit if required by state law.
Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand
standard.
All associates must maintain a neat, clean and well-groomed appearance per Company Standards
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities.